McDonald's Certified Swing Manager Interview Questions & Reviews
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Certified Swing Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 3 weeks - interviewed at McDonald's in February 2013.
Interview Details – Really fast - applied online and within 2 weeks got called in for an interview. Asked basic questions. Also asked about customer service experience. Asked it I was able to lift heavy objects and if I was able to work in a fast paced environment. Also asked about my leadership background.
Interview Question – How long should a customer be sitting in drive thru? View Answer
Reason for Declining – I got a job in my degree field.
Certified Swing Manager Interview (Positive Experience; Easy Interview)
I applied through an employee referral and the process took a day - interviewed at McDonald's in May 2009.
Interview Details – I applied for the job at the age of 15 in April, Got called for an interview in May and got the job the next day. Interview was one on one and lasted for about 15 minutes. I knew the general manager which is why I got hired so young. I was trained on the register and got the hang of it like 3 hours later that shift.
Interview Question – The most difficult question I was asked was my strengths and weaknesses because I have none so I made it up. Another question was " How long do you think you'll stay in the company." View Answer
Negotiation Details – My starting salary was minimum wage. Throughput the 4 years of employment I received a .25 cent raise 5 times. Salary is non-negotiable. You either take that pay or find another job. But I was 15 at that time so it seemed like a lot for me.
Very Easy Interview
Certified Swing Manager Interview (Positive Experience; Very Easy Interview)
I applied in-person and the process took 2 weeks - interviewed at McDonald's.
Interview Details – My first contact was a walk in to submit an application for a crew position. I was dressed in khakis, a button down long sleeve shirt and a tie. I approached and indicated that I wished to obtain employment. I was asked if I was applying for management and I clarified that I was seeking a crew position. I was introduced to the GM who also assumed that I was seeking a management position. I indicated that I was looking for a crew position because I had no management experience and I did not wish to apply for a job that I was not qualified for and not get a job at all. The GM continued to steer me away from submitting a crew application, telling me that if I applied for the CSM position and did not meet the standards that I would not be disqualified from the crew position.
I completed an online application for the CSM position. A couple of days later I was called and informed that we could progress with the next stage, an interview with the owner / operator (OO). I had expected this interview to be the toughest part of the process, but it turned out that I was apparently already approved for the position and that this interview was about making sure that I knew what I was getting into as well as the standard 'this company is a pretty awesome place to work' boilerplate.
About ten to fifteen days after my initial contact, I began work for McDonalds # 666.
Okay the store was not #666, it was actually #(some five digit number) but that is just foreshadowing.
Interview Question – This was during the meeting with the OO. The year was 2008 and the minimum wage was $6.55/hr; the step up to $7.25 was another 9 or so months away.
The OO was in the process of explaining just how fabulous it was to work for him. I had just left a job washing dishes for the Marriott making $8.39/hr. OO makes a wage offer. As I did not have any management experience, I did not feel that I was in a strong position to negotiate. OO does that thing where he writes a number down and slides it over to me. Drama. It is as though the number he has just written is so astounding that it must not be spoken. In retrospect it was that astounding.
$7.25/hr. I took a $1.14/hour pay cut changing jobs from dishwasher to manager trainee.
W. O. W. View Answer
Negotiation Details – At the time I did not feel that I was in much of a position to negotiate, and I accepted the offer as it was presented.
I would suggest that someone in my position NOT DO THAT.
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