Medtronic Technical User Support Analyst Interview Questions & Reviews

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Web: www.medtronic.com | HQ: Minneapolis, MN

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Received and Accepted Offer

Interviewed Mar 2011 in Columbia Heights, MN (took a day)

I was recruited for this position by a contract staffing firm. The interview was with two supervisors and the helpdesk's trainer on a conference call. While I didn't go into the office for an in-person interview I had a good perception of the team when I spoke with them over the phone. They were pleasant, to the point and were very eager to find and bring on job candidates quickly. I was hired solely on the phone interview.

Interview Questions

What do you know about Medtronic as a company?

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Aptitude and skill/knowledge questions about VPN connectivity, general Ethernet connectivity, printer troubleshooting, Windows 7 and Windows XP use and general PC troubleshooting.

Answer Question

How would you handle a call from an unhappy executive who had been waiting for help for 2 days?

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Negotiation Details

The staffing firm was not very flexible on the pay rate. But at least try, especially if you are in a position where you have more than one offer to choose from.