Mercer
3.1 of 5 623 reviews
www.mercer.com New York, NY 5000+ Employees

Mercer Customer Service Representative Interview Questions & Reviews

Updated Jan 26, 2014
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Interview Experience 

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Interview Difficulty 

Average Difficulty
3 candidate interviews Back to all interview questions
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1 person found this helpful

Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at Mercer

Interview Details – The interview was not that hard. There were general questions and the interviewer telling you the job expectations and gauging any prior knowledge you had of the field, so do a little homework on the company.

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2 people found this helpful

Accepted Offer

Negative Experience

Very Difficult Interview

Customer Service Representative Interview

Customer Service Representative
Norwood, MA

I applied through a staffing agency and the process took 3 weeks - interviewed at Mercer in August 2010.

Interview Details – a 10 minute interview with a uninterested Manager

Negotiation Details – take it or leave it

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2 people found this helpful

Accepted Offer

Negative Experience

Very Difficult Interview

Customer Service Representative Interview

Customer Service Representative
Norwood, MA

The process took 2 days - interviewed at Mercer in February 2011.

Interview Details – Interviewed in feb, interviewed again in march took until june to be hired!!
wish I never took the job

Interview Question – Where do you see yourself in five years   Answer Question

Negotiation Details – no negotiation-STAY AWAY FROM MERCER

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Mercer is a global provider of human resources solutions and world leader in helping organizations leverage the power of their people to achieve peak performance. If you thrive on challenge, are passionate about ideas… Full Overview

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