Merchant e-Solutions

  www.merchante-solutions.com
  www.merchante-solutions.com

Merchant e-Solutions Interview Questions

Updated Sep 30, 2014
Updated Sep 30, 2014
4 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Senior Recruiter Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 4 weeksinterviewed at Merchant e-Solutions in July 2014.

    Interview Details

    Presented by an agency, 1 phone and 1 Skype interview with Agency, then on site with company, HR Leader and 2 other HR people all together in conf room. Good conversation and questions, I brought up negative Glassdoor reviews, they indicated they let go a number of people after acquisition, it was them. Then a couple follow up phone interviews with remote HR people. Given lots of encouragement from agency and HR (let us know if you have other offers, etc), then they went completely dark. At one point job turned from FTE to Contract. Agency had hard time getting any updates from company. What started as a good experience turned very bad. Would not recommend this employer, there seems to be poor direction and no clear decision making process.

    No Offer
    Negative Experience
    Average Interview
  2. 1 person found this helpful  

    Jira Administrator Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 4 daysinterviewed at Merchant e-Solutions in February 2014.

    Interview Details

    I was contacted by phone by the hiring manager. He found me on LinkedIn and saw a good fit. I had the first phone interview & asked my price then asked me to come in a few days later for a interview. I was hired on the spot and started that afternoon.

    Interview Questions
    • Because my LinkedIn profile exposed a difficult problem I solved, I had to answer how I did it. I then had to extrapolate to how I could fix the problem they had at this company.
      There were no unexpected questions. It was all very clean and direct. No tricks or prolonged mind-games.
       
      Answer Question
    Negotiation Details
    I asked for a good fee and after a pause, it was accepted. When I was hired, there was a hard stop and I couldn't get them to budge. I found out later my position was not in the budget, so I was happy they squeezed me in with a decent salary range.
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Spokane Valley, Spokane, WA
    Anonymous Interview Candidate in Spokane Valley, Spokane, WA
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Merchant e-Solutions in September 2010.

    Interview Details

    Applied in person, interview was primarily info about myself and if I'd worked with credit card machines, computer Savviness was barely questioned, they didn't tell what my starting wage would be even after asking

    Interview Questions
    • Only info about myself and my expectations for the company. Questions were generic, requested information about good or bad situations at previous jobs and what I did about them   Answer Question
    Negotiation Details
    There was no negotiation. They wouldn't speak to me about pay
    Accepted Offer
    Negative Experience
    Difficult Interview
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  5.  

    Help Desk Representative Interview

    Anonymous Interview Candidate in Spokane Valley, Spokane, WA
    Anonymous Interview Candidate in Spokane Valley, Spokane, WA
    Application Details

    I applied online. The process took a dayinterviewed at Merchant e-Solutions in August 2010.

    Interview Details

    The interview was very general. They did not ask any questions beyond "Tell me about yourself" and any customer support experience on your resume. They did not care about anybody's qualifications and were non-specific when pressed for details on what the job actually included (online posting was very vague as well).

    Interview Questions
    Negotiation Details
    There was no negotiation.
    Accepted Offer
    Neutral Experience
    Average Interview

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