Merge Healthcare Interview Questions

Updated Jul 30, 2014
Updated Jul 30, 2014
11 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Systems Administrator Interview

    Anonymous Interview Candidate in Morrisville, NC
    Anonymous Interview Candidate in Morrisville, NC
    Application Details

    I applied online. The process took a weekinterviewed at Merge Healthcare in July 2014.

    Interview Details

    A phone screening, a phone interview, then in person interview. The IT team introduced themselves and then gave me time to introduce myself and go over my resume. Next was technical evaluation. A series of questions of varying difficulty to evaluate my knowledge and experience. After that the IT Manager showed me around the office.

    Interview Questions
    • Describe one of your more challenging tasks and explain how you completed it.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Merge Healthcare in February 2014.

    Interview Details

    Standard phone interview was done by HR out of Chicago office. She mostly just explained what Merge does and a little about the role. She didn't even know if the role had on-call expectations when I asked. She did not ask me many questions and seemed to talk the whole time. At the end, she did ask how much I made and then explained that the offer would likely be at least $10,000 less per year than I make now. She asked if this would be an issue and I should have taken that as the first red flag. HR then scheduled my on-site interview at the Hartland office. Everyone there was really nice and gave realistic expectations about the role and work load. I felt a little uneasy that they described some of the people on the team as lazy. They said, you can tell who the hard workers are and the ones that just get by. (Not really the type of team I want to join). They seemed to like my experience thus far and it was nice to hear all of the advancement opportunities available. At the end of my interview I was told that I should hear back no later than 1 to 2 weeks. He said that if I didn't hear back from HR in 1 week to send them a quick e-mail asking for the status. I waited 2 weeks anyways and asked for an update. I was just given "more information will be coming soon about feedback and next steps." I waited 8 more days and then sent another e-mail stating that I received an offer from another company that I would likely be accepting in the next day or 2. I asked if they were planning on extending an offer to me and that if they were, I could postpone my decision making process. She said that yes, they were planning on giving me an offer and then asked how much the offer was for that I already received from the other company. I wrote back that I wasn't comfortable giving that information and was basically just told to have a nice day and good luck on the future!

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  3.  

    Senior Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Merge Healthcare.

    Interview Details

    Applied online and heard back from HR/Recruiter within three weeks. She gave me a whole spiel about how she would be my only contact and everything would go through her. Totally unresponsive to email follow up and questions as to status. Finally, just gave up because I couldn't get a straight answer, after three separate phone/Skype interviews, as to what they wanted to do. When will HR/Recruiters learn that the interview process goes both ways? Had I received an offer, I would have turned it down after my experience. If that is how they treat somebody who isn't an employee, who knows how they treat somebody that is.

    No Offer
    Negative Experience
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  5.  

    Manager of Billing and Collections Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at Merge Healthcare.

    Interview Details

    Phone interview with HR, followed up by live interview with VP of Finance. Further follow up with VP of Finance and CFO (separately). Very thorough process as they were keyed in exactly what they needed and wanted in a candidate.

    The depth and quality of the questions from the VP of Finance, along with a frank interview with the CFO were big pluses in my decision to join the company.

    Interview Questions
    • How will you establish yourself as a positive change agent in a dynamic environment?   Answer Question
    Accepted Offer
    Positive Experience
  6.  

    Senior Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview with recruiter, followed by interview with two senior software engineers, followed by on-site

    It was pretty straightforward. Questions were mostly related to past work experience.

    But the disappointing part was they never bothered to follow through the next steps. Its been more than 2 months and I haven't heard back from them even when the recruiter said they will definitely respond. They should value candidates time with some response.

    No Offer
    Neutral Experience
    Average Interview
  7.  

    Technical Support Analyst II Interview

    Anonymous Interview Candidate in Daytona Beach, FL
    Anonymous Interview Candidate in Daytona Beach, FL
    Application Details

    I applied online. The process took 2 daysinterviewed at Merge Healthcare in April 2013.

    Interview Details

    Monday interview. Dress code casual on their part. 4 interviewers 30 minutes each. All were friendly. Not a diverse office in my observation. No offer tended or salary discussed. Was not stressful at all.

    Interview Questions
    • What is your SQL server experience. Are you familiar with MS IIS (desktop client to internet?)   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  8.  

    Technical Support Analyst I Interview

    Anonymous Interview Candidate in Daytona Beach, FL
    Anonymous Interview Candidate in Daytona Beach, FL
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Merge Healthcare in April 2013.

    Interview Details

    Applied April 2013 and waited 2 weeks for a response that lead to an interview. 4 weeks later HR called with offer. Benefits somewhat OK but really not good at all. During initial days no information was volunteered and had to be the one to ask all the questions. Not enough communication to guide a new recruit.

    Interview Questions
    • Nothing too difficult which was a little unusual for an entry level PACS position. Just a review of my previous experiences as expected out of a technical interview minus the technical questions.   Answer Question
    Negotiation Details
    No negotiation allowed. Offered lower than discussed during interview.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Technical Support Analyst I Interview

    Anonymous Interview Candidate in Hartland, WI
    Anonymous Interview Candidate in Hartland, WI
    Application Details

    I applied online. The process took 3 weeksinterviewed at Merge Healthcare in December 2012.

    Interview Details

    HR called to schedule an initial phone interview. and after going through that an onsite interview was scheduled with 4 people - the hiring manager, 2 other managers, and a director. Interviews were one-on-one and back-to-back
    Interviews went rather well, from my experience - but I never heard any response; even after sending in thank you emails and asking HR via email for some feedback.
    So the process seemed to go quite professionally but it is always disappointing to never get even a let down response.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  10. 1 person found this helpful  

    Technical Support Analyst I Interview

    Anonymous Interview Candidate in Daytona Beach, FL
    Anonymous Interview Candidate in Daytona Beach, FL
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at Merge Healthcare in September 2012.

    Interview Details

    In the interview they tell you this is a stressful job and requires overtime and on-call availability. Okay sure no problem, let's discuss salary, well you'll be making less than a head janitor or cook however we need for you to have a bachelor's degree & years of experience in the following complex areas and ohh by the way vacuum the floors and make coffee when you come in - a little exaggerated but you can see where I'm going. Not worth a mid level to professional consideration. If you're a kid in high school or new graduate looking for an entry level job seeking to build up experience, then this would be a perfect fit. However they seem to be looking for people with extensive experience for very little pay - they should look to outsource these positions to China/India which I know they have.

    Interview Questions
    • Can you tell me your most stressful/comical customer service experience?   View Answer
    Reasons for Declining

    Salary/Pay offer is way below market value.

    Declined Offer
    Negative Experience
    Average Interview
  11.  

    Senior Implementation Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2 daysinterviewed at Merge Healthcare in January 2012.

    Interview Details

    Phone interview with three individuals. Just the usual questions about HL7 and DICOM.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Average Interview

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