MetLife
3.1 of 5 800 reviews
www.metlife.com New York, NY 5000+ Employees

MetLife Customer Service Representative Interview Questions & Reviews

Updated Dec 26, 2013
All Interviews Received Offers

Getting the Interview 

33%
16%

Interview Experience 

66%
33%
0%

Interview Difficulty 

4 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Neutral Experience

Customer Service Representative Interview

Anonymous Interview Candidate

Interviewed at MetLife

Interview Details – Interviewer wanted to discuss what books I've read recently

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Anonymous Employee
Oriskany, NY

I applied through a staffing agency and the process took 2 weeks - interviewed at MetLife in September 2012.

Interview Details – The interview went great got hired right on the spot due to having experience and knowing how to go on a interview.

Interview Question – How do you handle a disgruntled customer on the phone or how would you calm them down?   View Answer

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Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative
Tulsa, OK

I applied online and the process took 1+ week - interviewed at MetLife in October 2012.

Interview Details – I put in an application and received an email about 4 days later to take phone interview.. phone interview was resume explanation.. after they sent test once passed scheduled face to face interview with 2 people .. interview is tomorrow will post another update

Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?

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Accepted Offer

Positive Experience

Difficult Interview

Customer Service Representative Interview

Customer Service Representative
Warwick, RI

I applied online and the process took 3 weeks - interviewed at MetLife in August 2011.

Interview Details – The hiring process is very complicated.

Interview Question – None of the questions were really all that difficult.   Answer Question

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Glassdoor is your free inside look at MetLife Customer Service Representative interview questions and advice. All 4 interview reviews posted anonymously by MetLife employees and interview candidates.