MetLife Financial Services Representative Interview Questions & Reviews
Updated May 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 19 ratings |
Interview Experience [?] Based on 19 ratings
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Financial Services Representative at MetLife
Posted May 6, 2012
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Mar 2012 in Baltimore, MD (took 2 months)
I had an on campus interview with Gateway Capitol Financial's recruiter we met for a short period of time told me about the company, the position, and wanted to see if I was a good fit. I later took an online self assessment test to see if I would be good for the role of an FSR.
I later met with an agency director at an office of MetLife where we talked about my background in finance and the questions asked were behavioral and not too difficult. This interview was about an hour long.
I then was called back for a third interview with a different Agency Director and traveled to a different MetLife Office and he did most of the talking basically selling me on the position. I later received a contingent offer pending a background check, credit score, criminal history and "other conditions." I passed all the background checks they did on me. I scheduled a 4th interview to what I thought was to finalize the contract and get things rolling. The morning of what was supposed to be my interview just 3 hours prior I received a voicemail from that first recruiter saying that my interview for later that afternoon would have to be cancelled with no reason given and that if I had any comments or questions to call them.
I immediately call to find out why my interview was cancelled with no response. I leave a voicemail and never given a return call. This was Friday, Saturday Sunday and Monday all go by without any contact. Tuesday I get an email saying "I am no longer being considered for the position and they found better candidates with more chance of success in the role of an FSR. So I didn't meet those "other conditions" and didn't pass their pre-employment tests. Once I received this email I called the office thinking it was a mistake because I had a 4th interview scheduled and cancelled on for no reason. I got in touch with the recruiter that left me my voicemail and she couldn't give me a straight answer of why they rescinded my contigent offer. VERY UNPROFESSIONAL. Applying was my first mistake.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Apr 27, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 (took 2 months)
An initial phone call, an assessment test, several interviews/meetings, a business plan and an opportunity to meet the employees
Interview Questions
Negotiation Details
No. At this time there is no room for negotiation. You can try, but it will probably undercut your chances of being considered. I was sponsored and then was told there was a hiring freeze a few days later. If I had to go back two months, I would have interviewed at a lot of other large companies. Don't limit yourself. Large brand companies are great, but you have to remember things can get cut throat.
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Mar 14, 2012
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Delmont, PA (took 3 days)
I was pleasantly surprised that they contacted me so quickly (within just a few hours of me applying online). However, as a recent graduate with a degree in finance I felt deceived by the job title after it was explained to me. When it came down to it, the position is basically for an insurance salesman. Don't get me wrong, there are people that are great at doing this and enjoy it but this type of career is one of the few that I know I don't want to get involved in based on my personality and interests. After the one on one interview (which took about 20-30 minutes) they had me take a lengthy personality/interest/scenario test. This alone took upwards of an hour and a half to complete. All in all, if you're looking to become a salesman of some sort you may want to look into this job. However, if you're in the same boat as me and you're looking for a finance job, I suggest you look elsewhere.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Feb 24, 2012
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took 3 weeks)
First wan an initial phone interview to get to know you. Second was to meet with one of the HR rep's where the rep asked questions based of my resume and some basic interview questions. The next phase was to come back and do a compensation interview where they basically tell you how you get paid. the next interview was where you were suppose to show them your "marketing plan" but when i went in they never asked for it or wanted me to explain it. The interview turning out to be a group interview where 4 other metlife employees were questioning me and asking me some basic question's. I am still waiting to hear back.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Feb 23, 2012
3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Feb 2012 (took 5 weeks)
The interview process is fairly easy to get through. You start by meeting with a recruiter and then meet with 2 managers. As long as you can get at least 100 individual people to potentially contact you will get hired. I took a personality/skills test online and followed up with a office manager. I am yet to recieve a firm offer.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Presentation, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Nov 19, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Oct 2011 in Nashville, TN (took 5 days)
I posted my resume through the Career Center at the university I attend. I was given a call within 3 hours. I spoke to someone in HR and we scheduled a time to talk about the position via phone. After this interview, we scheduled a time where I could come into the office to meet with the Branch Manager. During the interview, the manager seemed very scatter-brained and forgot several times things that he had already gone over. He went over th "Project 200" and at that point I politely told him that this would not be a good fit and thanked him for his time.
Interview Questions
Reason for Declining
I have received offers and quite frankly did not want to work under the management in that office.
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Jul 17, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Houston, TX (took a day)
Met this employer at a local job/career fair. Spoke with the recruiting coordinator and left a resume. Was contacted by phone several days later to come to the facility on Gessner Road. MetLife has a web-based testing system that collects basic information about the applicant, performs a psychological assessment (to check the applicant's suitability for selling their services), and conducts a simulation of work-related situations (using a multiple-choice format).
My particular test, I went in, was seated in a cubicle with a laptop computer, and was left to complete everything. The workstation, though, was set to automatically install Windows updates and, at one point, rebooted itself and locked me out of the testing. Sounds like they're not as sharp on managing their technology as they could be.
After the test, I was thanked, and that was the last I heard from them. Other reviews on this site indicate that MetLife can take months to respond to an applicant that interests them.
Interview Questions
Other Details
The interview consisted of an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Service Representative at MetLife
Posted Jun 22, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jul 2010 (took a day)
Step one was to sit in on a presentation about the company and the position. After the presentation, you were given the opportunity to schedule an interview.
Interview Questions
Reason for Declining
I decided not to set up an interview. I felt overqualified for the position, even though I had just graduated college and had no work experience in the financial field. It seemed like you could make some good money if you're interested in a career in sales but it just wasn't for me.
Other Details
The interview consisted of a 1:1 Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Jan 29, 2011 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 in Albuquerque, NM (took 3 months)
The interview process was very lenghty - spread out over 2 months. Was almost 4 months before I was officially hired. Have patience and follow up with the person you originally interviewed with.
Interview Questions
Negotiation Details
There was no negotiation for this position.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Financial Services Representative at MetLife
Posted Aug 23, 2010
2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed May 2010 in Denver, CO (took 2 days)
They make you feel like a king when you walk in the door, and put in you a nice office (most likely to shield your view of the tiny cubicles where you will inevitably be cold calling people for your entire career at Metlife). The HR person will give you lots of fancy looking documents and explain the compensation structure which sounds great until you realize that the entire job is calling people who dont want to buy anything for hours a day. It's basically a telemarketing job but you are paid for how well you perform, which in this industry is usually not great.
Interview Questions
Reason for Declining
Cold calling isnt my thing
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?


