MicroStrategy Technical Support Engineer Interview Questions

Updated Jan 13, 2015
Updated Jan 13, 2015
12 Interview Reviews

Interview Experience

Interview Experience

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Interview Difficulty

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12 Candidate Interview Reviews Back to all Interviews

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Technical Support Engineer Interview

No Offer
Positive Experience
Average Interview
No Offer
Positive Experience
Average Interview

Application

I applied through college or university. The process took 3 weeksinterviewed at MicroStrategy (Tysons Corner, VA) in March 2014.

Interview

First interview on campus with Normal interview questions about resume, and then ended with two analytical questions. Then received invitation to on site interview for the following week. On site consisted of 3 separate 45 min interviews each ending with analytical questions. Culture seemed relaxed, and people were very friendly.

Interview Questions

  • Number sequences, patterns, and light bulb brain teaser   1 Answer

Other Interview Reviews for MicroStrategy

  1.  

    Technical Support Engineer Interview

    No Offer
    Average Interview
    No Offer
    Average Interview

    Application

    I applied online – interviewed at MicroStrategy.

    Interview

    Got an e-mail from their human resources department after applying for the position online and did a phone interview within two days.

    Interview Questions

    • Why do you think I have to give you an offer instead of other candidates?   Answer Question
  2.  

    Technical Support Engineer Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at MicroStrategy (Tysons Corner, VA).

    Interview

    1. Email from HR
    2. Call from HR
    3. Phone Screening (Technical)
    4. Face to face Interview

    Interview Questions

  3.  

    Technical Support Engineer Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took a weekinterviewed at MicroStrategy (McLean, VA) in April 2011.

    Interview

    got the interview from university recruit, it was in a 1v1 setting, questions were straightforward, and ended with a brain teaser. went over the job requirement and descriptions and your resume. afterwards I received a round 2 at their building, there were three separate 1v1 interviews, each with a lead. again its the same process as round 1. just harder brain teasers.

    Interview Questions

    Negotiation

    no

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  5.  

    Technical Support Engineer Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 4 weeksinterviewed at MicroStrategy (Vienna, VA) in March 2011.

    Interview

    Received a 1:1 on-campus interview from college recruiting. Questions were easy/straightforward and ended with one brainteaser.
    Heard back about a week later and scheduled a 1/2 day on-site interview. The office building was nice. Everyone seemed fairly laid back and casual, as was the interviews (3 round, about 30 minutes each). The questions again were straightforward, no behavior questions even. Each interviewer also asked 3 brain teasers each.
    Received an offer about one week later.

    Interview Questions

    • IF you had 2 hourglasses, one timed exactly 7 minutes and the other 3 minutes, how can you use them to count exactly 6 minutes continuously?   2 Answers

    Negotiation

    Offer was non-negotiable minus decision/starting date

  6.  

    Technical Support Engineer Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4+ weeksinterviewed at MicroStrategy in March 2011.

    Interview

    After receiving a referral through a friend, I was called by HR for a pre-screen. This consisted of basic behavioral questions as to what I was looking for in the job and general information. Afterwards a phone interview was set up. The phone interview was behavioral as well, except for the last portion which was a brain teaser. How can you cut a cake into 8 equal pieces using only 3 cuts? The phone interview brain teaser is tricky because they're more interested in how you think vs. the correct answer. It can be hard to convey your thinking process without being in front of someone, but just be sure to talk your way through things and indicate what you're thinking. It was tense, but I got the answer in the end. If you make it past the phone interview, you'll get to the interview on-site at HQ. There were 3 interviews with various levels of management. All 3 started as behavioral, but ended up in a brain teaser. I can't remember exactly what they were, but one was about a race track and what speed you need to go to achieve a certain average, another was about how to efficiently get people to cross a bridge when they can only move at certain speeds under certain criteria, and the last was about solving for the weight of an object given the weights of other objects. The behavioral interview portion is easy. The Support group is young and fun, so it's not hard to hit the right notes. The brain teasers are tricky, but just be very clear on what you're thinking and speak openly with the person interviewing you. If you're able to get through all interviews and are successful with the brain teasers, you should receive an offer.

    Interview Questions

    • Review common interview brain teasers. There are sites dedicated to these things.   Answer Question

    Negotiation

    I was able to negotiate a sign-on bonus, but couldn't shift the base salary by much.

  7.  

    Technical Support Engineer Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 2 weeksinterviewed at MicroStrategy (Vienna, VA) in January 2011.

    Interview

    There were two rounds of the interview process (first on the phone or on campus, second in the main office). In both, various logic questions are asked along with some HR questions as well.

    Interview Questions

    • Logic question to test how would approach a problem and problem solving capabilities   Answer Question

    Negotiation

    The entry rate is non negotiable if you are entry level, but it is very easy to move up in MicroStrategy.

  8.  

    Technical Support Engineer Interview

    Declined Offer
    Positive Experience
    Average Interview
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at MicroStrategy.

    Interview

    One phone call review and two on-site reviews.
    'IQ test' favored as always. One question for phone call review and three for each on-site review, which seem to be easier that those asked for SET or SE.
    The offer was given two weeks after the last review.

    Interview Questions

    • No strange quesitons actually. Questions were asked about customer compliant handling and emergent request acceptance.   Answer Question
  9.  

    Technical Support Engineer Interview

    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2 weeksinterviewed at MicroStrategy in March 2012.

    Interview

    interviewed for first round on-campus 1:1, with standard interview questions; no behavioral. answered one analytical/brain teaser question; lasted about 40 minutes. heard back few days later for second round, which consisted of three 1:1 interviews, 30-40 minutes each (each interviewer asked an analytical question towards the end of their session. regardless of whether you received an offer or not, you'll hear back in about two weeks.

    Interview Questions

    • one of the analytical questions entailed the hour-glass problem, where you have two hour-glasses measuring different times and trying to time, for instance, 11 minutes together.   Answer Question
  10.  

    Technical Support Engineer Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took a weekinterviewed at MicroStrategy in June 2010.

    Interview

    I received an email that I should apply for the technical support engineering position on their website. They set up a half- hour phone interview.

    Interview Questions

    • A race track is 2 miles long. You travel the first mile at an average speed of 30 mph. How fast must you travel the second mile to have a total average speed of 60 mph?   4 Answers

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