Microsoft Technical Account Manager Interview Questions

Updated Aug 19, 2015
52 Interview Reviews

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Technical Account Manager Interview

Anonymous Employee in Charlotte, NC
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4+ weeks. I interviewed at Microsoft (Charlotte, NC).

Interview

Initial technical phone screen which I passed. The job was then filled internally. I had to call back two weeks later and then they offered a different location. I accepted and they flew me out for an in person interview process with ~5 member panel.

Interview Questions

  • Tell us about your worst failure and biggest success.   2 Answers

Negotiation

No negotiation. They pride themselves on the fact that there are a line of people behind you that will take the position. MS isn't about hiring the best any longer, they want clay that will drink their coolaid so they can form, mold, use and then discard.

Other Interview Reviews for Microsoft

  1.  

    Technical Account Manager Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took 6+ months. I interviewed at Microsoft.

    Interview

    2 phone interviews and one in person over a 6 month period, hiring process pretty long.

    Interview Questions

    • Technical questions on Microsoft's hardware and software.   Answer Question

    Negotiation

    No negotiation

  2.  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3+ months. I interviewed at Microsoft in November 2013.

    Interview

    I had several phone interviews and conversations with MS employees. Everyone was amazingly friendly and helpful. I completed the in-person interview and everyone was supportive and open. It was a long day and process in general but still went very smoothly and I was kept in good communication so I always knew what was going on.

    Interview Questions

    • Just a lot of almost impossible to get it right questions. Just mostly focused on how you handle pressure and difficult situations/personalities.   1 Answer
  3. Helpful (4)  

    Technical Account Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took 2+ months. I interviewed at Microsoft.

    Interview

    Recruiter screen, tech screen, team lead telephonic, then a series of face to face interviews

    Interview Questions

    • How many piano tuners are there in the world   1 Answer

    Negotiation

    Offer letter and yes.no acceptance. No negotiations

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  5.  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Microsoft in October 2013.

    Interview

    First a telephone interview with a speed reader and her script. Phone Tech screen easy. I nvite for a face to face so disorganized. Was handed off to this person and then to another person I thought it was a joke. No one response to questions prior to flying out. The day before you leave they send you a ppt and say prepare to deliver this.

    Interview Questions

    • No difficult questions but plenty of stupid questions. Example, where is my data kept with office 365 coming from the role play director of IT. Rather than trying to find out who you are and what makes you think the way you do, the role play was a table full of employees from a client that behaved like brats in pre school including spending far too much time arguing with each other. I have worked in the industry for 20 years with major premiere hardware and software clients and none behaved like this group of snoogle wanna be's..... Even when the system went down at a brokerage house. They had to have watched the movie "The Internship" and Mr. Chetty was front and center. The arrogance of the team got in the way of my desire to want to work for Microsoft. As you leave the interviews the hiring manager assures you will hear something next week. Nada, zero, nothing, even after reaching out and asking what's the decision. Big promises - little deliver.   Answer Question

    Reasons for Declining

    I checked this because if anyone would have got back to me with an offer I would have declined.

  6.  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Microsoft (Washington, DC) in September 2013.

    Interview

    No Pros at all because interviewer was not prepared

    Interview Questions

    • Asking about company structure and future growth which is totally Unexpected Question because how person who is not in the organization will know the strategic plan for company growth. Interviewer didnt ask any question related to job or requirement.   1 Answer
  7.  

    Technical Account Manager Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 4+ weeks. I interviewed at Microsoft (Washington, DC) in May 2013.

    Interview

    As part of the MACH hiring process, I interviewed for both consulting roles and technical account manager roles. 4 interviews, each were 45 minutes each so it was quite a long day

    Interview Questions

    • Mostly questions about my resume. They will grill you on anything you put on your resume until you have no more left to say. Between interviews they chat with one another to discuss who they would like to see go forward.   1 Answer
  8. Helpful (1)  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Microsoft.

    Interview

    I am a computer science major and I actually applied for the new graduate software engineering position. Although it was exciting to get contacted for an interview, I was a little disappointed because it was for the technical account manager role. Apparently when you send in your resume for a technical position, your resume gets put into the pool for all other technical positions as well. I was setup with a phone interview, and that was as far as I got. They asked me a bunch of customer service questions. For example, explain a situation you have been in that demonstrates your customer service skills.

    Interview Questions

  9. Helpful (2)  

    Technical Account Manager Interview

    Anonymous Employee in Irvine, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 6 weeks. I interviewed at Microsoft (Irvine, CA) in February 2013.

    Interview

    Initial phone interview was with a recruiter. Second phone interview with another technical account manager. Third interview was onsite to role play meeting with a fake client. Panel consisted of five employees; two managers and three technical account managers. One hour timed PowerPoint presentation provided by Microsoft. The last half hour was an open discussion. Last interview was by phone with national director.

    Interview Questions

    Negotiation

    Not much room to negotiate; great benefits package. Research average salary.

  10.  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Microsoft in February 2013.

    Interview

    Very well structured interview process, starting with an HR interview, followed by an initial phone screen and a final on-site interview with multiple employees. Great communication by HR on the logistics and status of interviews.

    Interview Questions

See What Microsoft Employees Are Saying

  Former Engineer in Redmond, WA

Pros: “Great Perks Job Security Wide range of products You can easily move around within the company”“Great Perks Job Security Wide range of products You can easily move around within the company” – Full Review

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