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Microsoft Technical Account Manager Interview Questions

Updated Dec 4, 2014
Updated Dec 4, 2014
44 Interview Reviews

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Technical Account Manager Interview

Anonymous Interview Candidate in Washington, DC
Anonymous Interview Candidate in Washington, DC
Application Details

I applied online. The process took a weekinterviewed at Microsoft in September 2013.

Interview Details

No Pros at all because interviewer was not prepared

Interview Questions
  • Asking about company structure and future growth which is totally Unexpected Question because how person who is not in the organization will know the strategic plan for company growth. Interviewer didnt ask any question related to job or requirement.   View Answer
No Offer
Easy Interview

Other Interview Reviews for Microsoft

  1. 1 person found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Microsoft.

    Interview Details

    I am a computer science major and I actually applied for the new graduate software engineering position. Although it was exciting to get contacted for an interview, I was a little disappointed because it was for the technical account manager role. Apparently when you send in your resume for a technical position, your resume gets put into the pool for all other technical positions as well. I was setup with a phone interview, and that was as far as I got. They asked me a bunch of customer service questions. For example, explain a situation you have been in that demonstrates your customer service skills.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Irvine, CA
    Anonymous Interview Candidate in Irvine, CA
    Application Details

    I applied through an employee referral. The process took 6 weeksinterviewed at Microsoft in February 2013.

    Interview Details

    Initial phone interview was with a recruiter. Second phone interview with another technical account manager. Third interview was onsite to role play meeting with a fake client. Panel consisted of five employees; two managers and three technical account managers. One hour timed PowerPoint presentation provided by Microsoft. The last half hour was an open discussion. Last interview was by phone with national director.

    Interview Questions
    Negotiation Details
    Not much room to negotiate; great benefits package. Research average salary.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Microsoft in February 2013.

    Interview Details

    Very well structured interview process, starting with an HR interview, followed by an initial phone screen and a final on-site interview with multiple employees. Great communication by HR on the logistics and status of interviews.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
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  5. 1 person found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Microsoft in January 2013.

    Interview Details

    I responded to the position through Microsoft's career board and within 2 weeks, received an email from a MS recruiter. Within a day, they were scheduling an interview. The original recruiter became sick so a 'stand in' recruiter was the one the actually called and did my initial phone interview. The next day, they wanted me to speak with a 'technical' rep, someone who turns out, wasn't even the hiring manager, but someone on the same team that I'd be working with. Not sure if that is common practice, but it did not make much sense other than to see if there would be some sort of personality conflict. The interview went well, in my opinion, and was told to expect a follow up email about face to face interview schedules. Never heard anything back and did not pursue any feedback. Looking back, it felt very rushed, as though HR was just trying to fulfill a 'three candidate interview' requirement.

    Interview Questions
    • If your customer wants something before the end of the day and you know that it is impossible to get it to them, then your manager wants something done by the end of the same day, how do you handle that? Keeping in mind that you know it will be impossible to get it done.   View Answer
    No Offer
    Negative Experience
    Average Interview
  6. 1 person found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through college or university. The process took 3+ monthsinterviewed at Microsoft in December 2012.

    Interview Details

    Contacted a recruiter at a career fair at my college, was contacted via email about a month later. Had a two phone interviews and then an full-day on-site interview in Seattle. Was very smooth, friendly and if you had the technical knowledge and were a strong interviewer, this should not be as impossible as you think. Every interviewer was very friendly and it was like we were just having a lunch conversation.

    Interview Questions
    • Last interviewer said I had been doing very, very well and asked me why Microsoft shouldn't hire me.   View Answers (2)
    Negotiation Details
    No negotiation, except for location.
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Technical Account Manager Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Microsoft in December 2012.

    Interview Details

    To attain call from the hiring manager took 4-months. The interview was technical. He wanted to know my skill sets with AD and Windows Registry.

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview
  8. 6 people found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied through college or university. The process took 3 daysinterviewed at Microsoft in October 2012.

    Interview Details

    1. Applied online, through school's career site and talked with reps at career fair.
    2. On campus interview. 30 minutes standard questions (Why Microsoft, time you had a problem and what would you do differently, etc.)
    3. On site interview in Irving for. 4 30 minute interviews.

    Interview Questions
    • Roleplay with interviewer of GE CIO calling me because their Exchange server has been down for 1.5 hours and they've lost 1.5 million dollars in revenue.

      Consulting question about how to optimize getting a drink product to multiple stores during a Super Bowl promotion where they were selling out at 60% of the stores.

      Why Microsoft and not Google or Apple or Facebook?

      Explain the cloud to me as if I'm a customer who doesn't understand what it is.

      *There were different groups of interviewers who even though they were interviewing for the same positions asked completely different questions.
       
      Answer Question
    Negotiation Details
    I didn't attempt to negotiate because it was a generous offer and the best I had received.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Technical Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Microsoft in September 2012.

    Interview Details

    Was put through a mock technical issues with a client. I tried my best not knowing all the rules of being a TAM are. this was two years ago. Still waiting on an answer from them whether I got the job or not. Obvisously I did not get it. Some closure would have been nice.

    Interview Questions
    • Mock situation with a client was difficult not knowing the rules of what a TAM is allowed to do and not do.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  10. 2 people found this helpful  

    Technical Account Manager Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    The process took a dayinterviewed at Microsoft in February 2012.

    Interview Details

    Four, 45 minute interviews on campus. They were mostly conversational. I thought I did really well, but apparently I wasn't a good fit for the position. In currently interviewing for another position within the company though. Make sure you don't use a GMail for your resume because I got called out on it.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

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