Microsoft Technical Support Engineer Interview Questions

Updated May 8, 2014
Updated May 8, 2014
23 Interview Reviews

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Technical Support Engineer Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Was introduced to recruiter at career fair. Received e-mail of interest from recruiter within two weeks. Had two phone interviews asking mainly technical questions followed by in-person interviews with four managers.

Interview Questions
  • Tell me about a difficult problem you encountered and how you worked to solve it   Answer Question
Accepted Offer

Other Interview Reviews for Microsoft

  1.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interviewer is conducted on Skype due to oversea's position. Time of interview was 40-50 minutes. 10-12 questions. To prepare for this interview, I assort about 10-15 Microsoft interview questions and most of them are what I received as interview question. However, some of questions that have no correct answers are hard to answer, it is definitely best to think and prepare them before interview.

    Interview Questions
    • How do you build a refrigerator (or a calculator)?
      If you are to build a kitchen, what will it look like?
        Answer Question
    No Offer
  2. 2 people found this helpful  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied online. The process took 1+ weekinterviewed at Microsoft in December 2012.

    Interview Details

    1 round have to answer 12 questions on the phone. 80% correct rate will earn you a ticket to the 2 round.
    2 round talk to a senior support engineer about troubleshoting questions
    3 round onsite to meet the team, last round was still tough, I was asked a lot tough questions like from the windows networks to windows clusters, from software to hardware tuning

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through college or university. The process took a dayinterviewed at Microsoft in March 2012.

    Interview Details

    They got my resume through college career services. The interview consisted of 4 1:1 interview each lasted for 45 minutes. three of them were much more at behavioral side and one was general programming.

    Interview Questions
    • Everything was too general. Couldn't even figure out what they were looking for.   View Answer
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied through college or university. The process took 2 daysinterviewed at Microsoft in January 2012.

    Interview Details

    Campus interview is easy, just talk previous working experience.
    Phone interview is not hard, just anwer the question about "the most difficulty of your work..."
    The day before onsite interview, there is a dinner to meet engineers in MS.
    Onsite interivew is intensive. Talk to 4 person, and 45 minitues per person. Everyone will give you a like behavior question, such as "what would you do if something happened..."
    They are very nice persons, every student is exciting about the interview, but not everyone can get offer.
    By the end of interview day, the offer will be known.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through an employee referral – interviewed at Microsoft in March 2011.

    Interview Details

    the process is quite smoothly and check with HR, HR will deliver the resume with the team managers

    When we process the inteview, it will raise some common techincal issues and some IQ issues

    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Issaquah, WA
    Anonymous Interview Candidate in Issaquah, WA
    Application Details

    I applied through an employee referral – interviewed at Microsoft in September 2009.

    Interview Details

    Referral, HR phone screen and then in person

    Interview Questions
    Negotiation Details
    pretty close ended
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through a staffing agency. The process took 4 weeksinterviewed at Microsoft in January 2009.

    Interview Details

    My interview was great technically tough but open and warm.

    Interview Questions
    Negotiation Details
    IT was good but it was also before Microsoft became greedy and stingy.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Microsoft.

    Interview Details

    Very well defined and organized HR dept and interview process, they are always on schedule and keep you updasted

    Interview Questions
    Negotiation Details
    they usually make a good offer compared to other companies
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Thanjāvūr (India)
    Anonymous Interview Candidate in Thanjāvūr (India)
    Application Details

    I applied through college or university. The process took 3 daysinterviewed at Microsoft in July 2013.

    Interview Details

    On-campus recruitment process over 3 days.Aptitude and Programming skills test in the 1st round.GD,one or two rounds of technical interview,a HR round and finally a Manager round,similar to the HR round.

    Interview Questions
    • Tell me about yourself.They expect us to be honest but sometimes your answer might turn the tide against you.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview

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