Microsoft Technical Support Engineer Interview Questions & Reviews
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Updated Apr 30, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Microsoft Interviews | Sort by |
Technical Support Engineer at Microsoft
Posted Apr 30, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Dallas, TX (took 2 days)
Campus interview is easy, just talk previous working experience.
Phone interview is not hard, just anwer the question about "the most difficulty of your work..."
The day before onsite interview, there is a dinner to meet engineers in MS.
Onsite interivew is intensive. Talk to 4 person, and 45 minitues per person. Everyone will give you a like behavior question, such as "what would you do if something happened..."
They are very nice persons, every student is exciting about the interview, but not everyone can get offer.
By the end of interview day, the offer will be known.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at Microsoft
Posted Mar 18, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Bangalore (India) (took 4+ weeks)
In GTSC, interview depends on the team for which you are being interviewed. E.g. if its for ASP.NET team, be thorough with ASP.NET. It doesn't matter if you are not very familiar with other .NET aspects. You need to be a bit specialized. Theory is very important. And some troubleshooting questions. Need to be very confident because its for a customer support position where you need to talk with customers.
Interview Questions
Other Details
I got the interview through a Staffing Agency and the interview consisted of a Phone Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at Microsoft
Posted Nov 19, 2011
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in Bangalore (India) (took 2 days)
Microsoft standard interview. Tested on Troubleshooting skills.
Interview Questions
Negotiation Details
I never negotiated.
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at Microsoft
Posted Oct 19, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2009 in Shanghai (China) (took 1 week)
formal and reasonable
Interview Questions
Reason for Declining
The workload is beyond average
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at Microsoft
Posted Mar 10, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2010 (took 3 months)
Background Check by Hiring Manager
3 Different technical interview with 3 different person
Last interview by hiring manager
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Support Engineer at Microsoft
Posted Mar 3, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2011 (took a day)
This was a very sad, disappointing encounter with Microsoft. Totally different from what I'd expected, or their "here's life at MS" PR. Some 15 yr old girl from manpower outsourcing called and said she was with MS HR and that she "got my CV". I said, sure, I want to work for MS. She set up the interview for that same week, which was fine, without any details about the job. I was psyched and prepared myself according to all the PR they sent. On arrival, some average guy described the job which was completely irrelevant to my CV. We agreed that this was a misunderstanding on HR part, and I left after like 15 minutes. I called the HR girl who said "but I told you about the job, no???!!". nuff said. Oh, and right there in the lobby people were arguing and bitching about work. And the receptionist was outsourced too, laughed at me when I left because it was so short. That's never a good sign. I don't think I want to work for MS.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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