Mobilicity Interview Questions

4 Interview Reviews

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  1.  

    Customer Service - Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online. I interviewed at Mobilicity.

    Interview

    Typical interview questions about experience, education, strengths and weaknesses. Focus on customer service and problem solving roles. This is a customer service based position so emphasis on interpersonal skills is a must.

    Interview Questions

  2.  

    Sales Associate Interview

    Anonymous Employee
    No Offer

    Application

    I applied online. I interviewed at Mobilicity.

    Interview

    I applied online through an online application / resume upload. I received an email from a store manager asking me to phone her anytime during the week. We set up an interview for the NEXT DAY! as that was her only availability. It lasted 45 minutes, and she had a piece of paper with her interview questions. She asked at least 10 questions, most of which were situational, i.e. "how have you went above and beyond to help a customer in the past", "how would you deal with an irate customer?", "give an example of a time.." "What would your previous employer say about you, both good and bad?"

    Interview Questions

    • "If it was the last day before the monthly sales target deadline and you are 2 sales away from achieving both your goal and the stores goal, and a customer walks in wanting 2 lines, you know that the plan is not a good fit for the client, would you still set them up with the plan to meet the sales target or not?"   Answer Question
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Scarborough, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Mobilicity (Scarborough, ON (Canada)) in May 2012.

    Interview

    Instead of an interview, it was more like an explaination of the job. Did not really ask much. The training was great from corporate, but the dealer's business ethics goes completely against it. Expect a lot of pressure from the boss once you're hired. These guys make money per activation and they will push you to make more.

    Interview Questions

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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4 days. I interviewed at Mobilicity in November 2011.

    Interview

    call from sales team leader then you go to one of the corporate store for 1v1 interview with a manager

    Interview Questions

    • Describe a situation where you have to deal with a difficult customer   1 Answer

    Negotiation

    non-negotiable

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