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Monarch Instrument
www.monarchinstrument.com Amherst, NH 16 to 50 Employees
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Interview Outcome:   All No Offer Received Offer

Technical Support Representative at Monarch Instrument

No Offer – Interviewed in Amherst, NH Mar 2012 – Reviewed May 19, 2012

Interview Details – Saw their ad on Craigslist and emailed resume and cover letter. There was an initial telephone screening followed by a face to face two days later. Met with Support manager and Product/Sales manager for about one half hour each. Approximately 2 weeks later I contacted them by email since I had heard nothing from them. Got a phone call from HR manager asking me to come in for a second interview, two days later. Met with her and the two other individuals I had met during my first visit. Again a bout an hour in total.

Their website states "Monarch Instrument is one of the world’s largest suppliers of portable speed measurement products." They seemed to be a small company with small company benefits. I think we both realized that there was not a match since there was no contact after the second interview.

Interview Question – Tell me about an experience dealing with a particularly annoying customer and how did you deal with the situation.   Answer Question

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