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USAA Member Relationship Specialist Interview Question

"Most of the questions were behavior. Give an example of when you provided "over and above" customer service, how you dealt with an upset customer, etc. Hardest question was why are you willing to consider a postition that pays substantially less than your last one."
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Part of a Member Relationship Specialist Interview Review - one of 255 USAA Interview Reviews

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My response was geared toward the outstanding reputation of the company, the fact that I was transitioning to a new industry, and the potential for future career growth opportunity.
- Interview Candidate on Mar 8, 2013 Flag Response

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