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AT&T Premesis Technician Interview Question

I interviewed in Memphis, TN and was asked:
"Most questions are very simple. There are some that are geared directly to the technical field though. For instance: "When have you encountered a situation where you've had to deal with a difficult customer? How did you defuse the situation?" Like I said, most of it is simple though."
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Answer

Part of a Premesis Technician Interview Review - one of 1,300 AT&T Interview Reviews

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