Bank of America
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Bank of America Personal Banker Interview Question

I interviewed in Newport News, VA and was asked:
"Mostly customer service and sales questions? A customer's come's in to open a checking's acct. what can you do to offer other products to customer?"
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The way they would like to answer is by asking "open ended" questions, and 'Discover" their needs, so that we can offer the right products.
If you are not a BoA associate and you give that answer, they will love it, because it is part of their process when you open up accounts.
- PB @ BoA on Jan 15, 2013 Flag Response

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