Glassdoor is your free inside look at Muzak, LLC interview questions and advice. All 9 interview reviews posted anonymously by Muzak, LLC employees and interview candidates.
Accepted Offer – Interviewed in Fort Mill, SC Jun 2009 – Reviewed May 15, 2013 New
Interview Details – very easy at the time i was hired.
Interview Question – Do you want to work at Muzak? View Answer
Negotiation Details – i ask for the job and didn't get it at first then two days later i got a call and was told to have my butt at the office at 8am the next morning.
No Offer – Interviewed in Oct 2012 – Reviewed Apr 1, 2013
Interview Details – Initial phone screen by HR, followed by in person interview with Manager.
Interview Question – None - typical questions. Answer Question
Declined Offer – Interviewed in White Plains, NY Feb 2012 – Reviewed Feb 2, 2012
Interview Details – The first two interviews are phone interviews. The first interview was very easy, second interview consisted of "behavioral questions" where you had to address the situation, action, and result. Like "when did your networking experience result in a closed sale".
Interview Question – Tell me about a time when you obtained a new customer through networking activities. Answer Question
Reason for Declining –
There's a reason why the company filed for bankruptcy in 2009, they don't invest much in their employees. The pay structure was commission draw. Which technically means after 6 months you're paying to work for them! They loan you money and you pay them back through your commissions. It's pretty much 100% commission after the first 6 months.
4000/mo 6 months
2000/mo 14 week
commissions 2-11% uncapped
After 6 months if you can't at least pay them back $2000 a month you will be in debt to them. It's that simple. The commission of 2-11% sounds too low especially when some of their products only sell for $45/month!!!
No Offer – Interviewed in Charlotte, NC Mar 2010 – Reviewed Feb 22, 2011
Interview Details – Was notified by the HR contact that they were interested in interviewing. Came into their office in SC which is not too far from Charlotte. It was a very casual atmosphere that seemed conducive to a really nice working environment. The Hiring Manager asked me a series of general interview questions but specifically about launching new products. He was very hard to read so I'm not sure what went wrong as I was not given an offer. I even asked the "any concerns about my candidacy" question and I didn't get any substantial feedback from that. Overall, he seemed most concerned about "fit" with his current team members and my ability to launch new products which is somewhat of a more narrow scope that my experience.
Interview Question – How would you launch a new product? Answer Question
Declined Offer – Interviewed in Fort Mill, SC Aug 2009 – Reviewed Jan 17, 2011
Interview Details – Got an email from my would-be manager requesting to set-up a time to come in for a 1:1. Once we met, the interview took about 30 minutes. An offer was made abot 2 weeks later.
Interview Question – What is your best strength. Answer Question
Accepted Offer – Reviewed Jul 31, 2012
Interview Details – It was very easy, one interview over the phone
Accepted Offer – Interviewed in May 2011 – Reviewed May 30, 2012
Interview Details – Had several phone interviews with HR. The next step was a phone interview with the new district Sales Manager. He was in the process of relocation to the area so a phone interview was required. The final interview was a a face to face meeting with the regional vice president. Each interview was around 45 minutes and rather laid back and conversational style. Even though some of the questions where tough i never felt put on the spot.
Interview Question – Name a situation in which you had to deal with an upset customer and how you overcame it? Answer Question
Declined Offer – Interviewed in Jan 2011 – Reviewed Apr 23, 2012
Interview Details – The initial interview was on the phone with HR who's explanation and expectations of the position was very clear. A short online personality test followed. There was concern that I might be over qualified however, my resume was passed along to the Division Mgr. who opted to interview me in person. Several opportunities (geographic) in the division were presented to me and my next interview was with the Hiring Mgr. of the area that I was most interested in pursuing. Everyone I spoke with was professional, thorough and clearly enjoyed working with Muzak and optimistic about future growth of the organization. They were easy to talk with and I would have enjoyed working with everyone I met. The office is clearly an open, casual work environment and you don't have to go far to get the answers you might need in a working situation.
Interview Question – There were no out of the ordinary interview questions that were presented. As in any interview situation, don't go in cold. Learn as much about the business as you can before going in and be prepared to ask questions. Answer Question
Reason for Declining – The positions required relocation and with the fast paced growth of the company, they were in need of someone to fill the voids quickly.
No Offer – Interviewed in Apr 2012 – Reviewed Apr 22, 2012
Interview Details – I was initially contacted by phone by a very nice woman in HR, based in the company headquarters in South Carolina. We had a nice chat about my resume, and she told me she would move me to the next round, which was another phone interview with a different person in the same office. We set a date and she called me right on time. She was nice as well, and our conversation lasted at least 45 minutes. Very detailed, she basically picked apart my resume word for word and asked more personality and job performance type questions. Typical material I've heard a thousand times, so that went well and I was moved ahead in the process for a 1:1 interview to take place the following week. The second interviewer emailed me the location of the in-person interview, and it turned out to be 100 miles from my apartment! And I don't have a car (I live in Manhattan). So, I borrowed a car and made the trip because the first two women who interviewed me were so polite and conscientious. I arrived on time at their "office," which is located in a very strange looking industrial park off the interstate. The woman interviewing me was nice, and it went very well. In fact, we talked for 90 minutes, a much longer time frame than what I was told. We said goodbye and she told me I would hear within a few days because they were looking to move on the position quickly. Of course, as is the case with corporate America these days, no one got back to me until I called and emailed twice. Finally received an automated reply with no signature attached. Complete waste of time, and lesson learned about driving 100 miles a job interview.
Interview Question – Describe a time when a customer refused to budge on pricing yet you were still able to make the sale. Answer Question
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