N.E.W. Customer Service Companies Interview Questions & Reviews

Interviewed Sep 2010 in Great Falls, MT (took 3 days)

I applied online, and recieved a call within the next hour. An interview was set up for two days later. At the initial interview I had to listen to calls made by previous CCR's and take notes. I was then interviewed by the recruiter, and informed that I did not have enough references. She also asked me to figure out my "dream hours". I returned for a second interview a few days later, and even though I gave her the hours I wanted, she put me in the 12 pm to 8 pm time bracket. It was a nice interview, although I had to move cities soon after.