NCO Financial Customer Service Representative Interview Questions & Reviews
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Updated Feb 7, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Easy” Interview
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Interview Experience [?] Based on 3 ratings
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| 1–3 of 3 NCO Financial Interviews | Sort by |
Customer Service Representative at NCO Financial
Posted Feb 7, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 (took a day)
First step is the phone interview speaking with the recruiter for the company, and then the second step is meeting with the recruiter and discussing the position, and answering/asking any questions in that interview. The third and final step is sitting down with the immediate floor supervisor and being interviewed by one of the two supervisors, and being interviewed by one of the two as well.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at NCO Financial
Posted Feb 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Rockford, IL (took 2 days)
This is part 1 of 2 part process - The telephone interview lasted about 30 minutes - interviewed by phone by Recruiter -
Consisted of two parts Work History Review and Customer Service Situational/Behavioral based questions.
The Recruiter was professional in his questioning methods and made an effort to actively listen. Seemed to be somewhat perceptive without judgement. Invited into office for group interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at NCO Financial
Posted Jun 20, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2010 in Greensboro, NC (took 3 weeks)
after filling out the application, i waited a few weeks for a call back or an email response. after no response, i went by the location to check the status. they then told me i need to take the assessment, which was a skills and personality test. i passed that and was scheduled an interview. interview went fairly in my opinion. what i believe that hindered me from getting the job was the recruiter had a hard time contacting my former employer for a work reference. she tried for a little over a week
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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