I applied online and the process took 2 days - interviewed at NCO Financial in February 2011.
Interview Details – This is part 1 of 2 part process - The telephone interview lasted about 30 minutes - interviewed by phone by Recruiter -
Consisted of two parts Work History Review and Customer Service Situational/Behavioral based questions.
The Recruiter was professional in his questioning methods and made an effort to actively listen. Seemed to be somewhat perceptive without judgement. Invited into office for group interview.
I applied online and the process took 3 weeks - interviewed at NCO Financial in April 2010.
Interview Details – after filling out the application, i waited a few weeks for a call back or an email response. after no response, i went by the location to check the status. they then told me i need to take the assessment, which was a skills and personality test. i passed that and was scheduled an interview. interview went fairly in my opinion. what i believe that hindered me from getting the job was the recruiter had a hard time contacting my former employer for a work reference. she tried for a little over a week
Interview Question – name a time where you had to perform customer service and what was the outcome View Answer
Very Easy Interview
The process took a day - interviewed at NCO Financial in June 2011.
Interview Details – First step is the phone interview speaking with the recruiter for the company, and then the second step is meeting with the recruiter and discussing the position, and answering/asking any questions in that interview. The third and final step is sitting down with the immediate floor supervisor and being interviewed by one of the two supervisors, and being interviewed by one of the two as well.
Interview Question – How well would you handle a certain situation with a customer on a phone call? Answer Question
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