NCO Financial Interview Questions & Reviews
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Updated May 2, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 13 ratings 
“Easy” Interview
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Interview Experience [?] Based on 13 ratings
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| 1–10 of 13 NCO Financial Interviews | Sort by |
MobileMe Advisor at NCO Financial
Posted May 2, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2010 in Charlotte, NC (took 6 days)
You fill out the app, they call and invite you to take the competency test, if you pass the test you get a face to face interview, then if the interviewer likes you you'll get a second interview which is an offer and you'll be given the training start date.
Interview Questions
Negotiation Details
There's no negotiating salary so don't bother. Only thing I would bring up is availability up front!
Other Details
The interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at NCO Financial
Posted Feb 7, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 (took a day)
First step is the phone interview speaking with the recruiter for the company, and then the second step is meeting with the recruiter and discussing the position, and answering/asking any questions in that interview. The third and final step is sitting down with the immediate floor supervisor and being interviewed by one of the two supervisors, and being interviewed by one of the two as well.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More NCO Financial Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Division Manager at NCO Financial
Posted Jan 18, 2012
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Oct 2010 (took a day)
It was very laid back, no structure, it was like they interviewed because they had to. They had no interest in me, as if the decision was already made. I could have aced the interview but it didnt matter
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Collections Representative at NCO Financial
Posted Jul 20, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2009 in New York, NY (took 5 weeks)
Management seemed to pass me on from one manager to the next. Seemed like no one there wanted to make a decision. Very unorganized. Corporate but all of the hiring managers were not able to give me any definitive answers on any of my questions. Seemed odd to me.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at NCO Financial
Posted Feb 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Rockford, IL (took 2 days)
This is part 1 of 2 part process - The telephone interview lasted about 30 minutes - interviewed by phone by Recruiter -
Consisted of two parts Work History Review and Customer Service Situational/Behavioral based questions.
The Recruiter was professional in his questioning methods and made an effort to actively listen. Seemed to be somewhat perceptive without judgement. Invited into office for group interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More NCO Financial Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Collector at NCO Financial
Posted Jan 12, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 in Dublin, OH (took 4 days)
Awfull company
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Drug Test.
More NCO Financial Collector Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Vice President Operations at NCO Financial
Posted Nov 17, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2009 in Philadelphia, PA (took 5 days)
The interviews were as expected. First interviews were with Human Resources to qualify me for the opportunity. I then met with several people across the operations who were impressive. They were impressive and knowledgable about the business. I also thought they were very convincing about what the company expects of its management team. This is a company who drives its people very hard.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Collector at NCO Financial
Posted Aug 12, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took a day)
very easy process to get a job. almost seemed they would take anybody off the street with a pulse. You do have to pass a drug test so all you smokers can not get a job with them .. unless you stop smokin. by far the easiest place i have ever been hired.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Skills Test, a Drug Test and a Background Check.
More NCO Financial Collector Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Supervisor at NCO Financial
Posted Aug 11, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in Rockford, IL (took 2 days)
I had to answer some simple questions about the process that I was already well rehearsed in.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
IT Technician at NCO Financial
Posted Jul 13, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 1+ week)
The Recruiter was great! She got me hook line and sinker, even fished me along for a while. I applied online and was eventually contacted by their recruiter. She called me in for an interview. I waited in the lobby for about 30 minutes. Once I was called back she gave me an interview. A few days after the interview she call me for an interview with teh management. After that she scheduled a technical interview. Once all that was completed I waited about a week for my background check.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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