NCO Interview Questions

Updated Aug 27, 2015
23 Interview Reviews

Interview Experience

Interview Experience

63%
26%
10%

Getting an Interview

Getting an Interview

47%
28%
9%
9
4

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Accepted Offer

    Interview

    You are subjected to one interview. In the interview you will sit down and answer maybe five questions. Soon after that you will have to do a typing test to see how fast and accurate you can talk. They will call you after and let you know whether you received the job or not.

    Interview Questions

    • The most difficult question was what do you know about NCO group. Lets you know how hard these questions are ha.   Answer Question
  2.  

    Accepted Offer
    Neutral Experience

    Application

    I applied through other source. I interviewed at NCO.

    Interview

    There are no particular interview processes. It varies.

  3.  

    Accepted Offer

    Interview

    the people who interviewed me where way cool and the questions where short and sweet.

    Interview Questions

    Negotiation

    simple they caked and asked me to come in for a interview

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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied online. The process took 3 days. I interviewed at NCO.

    Interview

    It was great. No stress at all

    Interview Questions

  6.  

    Collection Interview

    Anonymous Interview Candidate in Getzville, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at NCO (Getzville, NY) in September 2013.

    Interview

    Called me in to for a face to face interview asked me basic questions of my strengths, weaknesses and job experience and how I handled a difficult situation that came up at work

    Interview Questions

    • Its easy interview just don't do what I did by not preparing myself.   Answer Question
  7.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at NCO (Pittsburgh, PA) in September 2013.

    Interview

    They had a open House. I had an interview. There was a position which fit my schedule. I then had a second interview with the person in charge of the department. During the time that I was there everyone who showed up had on jeans and tennis shoes. One person had on torn jeans. I was dressed in business casual.

    Interview Questions

    • Tell me about a difficult coworker   1 Answer
  8.  

    Accepted Offer

    Application

    I applied in-person. The process took 5 days. I interviewed at NCO.

    Interview

    Come in take initial computer testing interview with one person basic questions about job history and what would you do in certain situation while on the phone with irate customers. They call you back in about two to three days and confirm you hiring status

    Interview Questions

    • Because they want you to know how to troubleshoot computers and home theater systems over the phone a lot of the questions were difficult can't give specifics because it was so long ago.   Answer Question
  9.  

    Call Center Agent Interview

    Anonymous Employee in Mendota Heights, Dakota, MN
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at NCO (Mendota Heights, Dakota, MN) in September 2012.

    Interview

    The interview process was very easy as they usually need people since it's a "revolving door". First they call and set up an interview time which is really a test on the computer to see what you know the best: 1) things about HVAC systems, computers, gaming, iPhones (and "i" type products), and thermostats Then if your score is good (they do let you retake it so you get a good score) they will set you up for a one-on-one interview to see which area you'd like most to go "into". Very easy, as far as I'm concerned after all of the interviewing I've done in my life . . . the "hardest" being Airlines!!

    Interview Questions

    • Nothing is difficult or unexpected . . . just "why do you want to work here?"   1 Answer

    Negotiation

    Nothing to comment on

  10. Helpful (1)  

    Technical Customer Service Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at NCO (Phoenix, AZ) in July 2012.

    Interview

    Went to the job fair that was taking place at the site. First they had me take an assessment on how technical I am. Basically it was questions about Apple and Microsoft items. Then I did a one on one interview with a manager. I was told I would receive a call or e-mail by the end of the week I got a call the next day.

    Interview Questions

    • The most difficult question is if you were a manager how many days absence would you consider acceptable?   1 Answer

    Negotiation

    no Negotiation.

  11.  

    Advisor Interview

    Anonymous Employee in Mendota Heights, MN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at NCO (Mendota Heights, MN) in July 2012.

    Interview

    Simple online application. Brief interview with manager overseeing advisors to customers with IOS devices. Short online, onsite test of general computer skills before interview. Interviewer was prompt, casual and friendly

    Interview Questions

    • Questions specifically related to use of Apple products were few, but if you have an IOS device it would be very helpful to you.   Answer Question

    Negotiation

    They made it plain that there was no negotion on salary nor taking any time off within the first 6 months.

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