NCO Interview Questions & Reviews

Updated Jul 28, 2014
Updated Jul 28, 2014
18 interviews

Interview Experience

Interview Experience

57%
28%
14%

Getting an Interview

Getting an Interview

38%
33%
13%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I interviewed in-person. The process took 4 months - interviewed at NCO in November 2010.

    Interview Details

    There were a few interviews given. It was a one on one interview where the recruiter sat at her desk and casually asked questions. There was not a shift that would fit my schedule at the time so the recruiter gave me her card and I kept in touch and when a shift became available, she called me in for another interview. I finally got the job after 4 months.

    Interview Questions
    Negotiation Details
    I didn't negotiate. There was a flat fee and I took it.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    You are subjected to one interview. In the interview you will sit down and answer maybe five questions. Soon after that you will have to do a typing test to see how fast and accurate you can talk. They will call you after and let you know whether you received the job or not.

    Interview Questions
    • The most difficult question was what do you know about NCO group. Lets you know how hard these questions are ha.   Answer Question
    Accepted Offer
  3.  

    Collection Interview

    Anonymous Employee  in  Getzville, NY
    Anonymous Employee in Getzville, NY
    Application Details

    I interviewed online. The process took 2 days - interviewed at NCO in September 2013.

    Interview Details

    Called me in to for a face to face interview asked me basic questions of my strengths, weaknesses and job experience and how I handled a difficult situation that came up at work

    Interview Questions
    • Its easy interview just don't do what I did by not preparing myself.   Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Production Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through other source - interviewed at NCO.

    Interview Details

    There are no particular interview processes. It varies.

    Accepted Offer
    Neutral Experience
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    the people who interviewed me where way cool and the questions where short and sweet.

    Interview Questions
    Negotiation Details
    simple they caked and asked me to come in for a interview
    Accepted Offer
  7.  

    Call Center Agent Interview

    Anonymous Interview Candidate  in  Mendota Heights, Dakota, MN
    Anonymous Interview Candidate in Mendota Heights, Dakota, MN
    Application Details

    I interviewed online. The process took 4 days - interviewed at NCO in September 2012.

    Interview Details

    The interview process was very easy as they usually need people since it's a "revolving door".
    First they call and set up an interview time which is really a test on the computer to see what you know the best: 1) things about HVAC systems, computers, gaming, iPhones (and "i" type products), and thermostats
    Then if your score is good (they do let you retake it so you get a good score) they will set you up for a one-on-one interview to see which area you'd like most to go "into".
    Very easy, as far as I'm concerned after all of the interviewing I've done in my life . . . the "hardest" being Airlines!!

    Interview Questions
    • Nothing is difficult or unexpected . . . just "why do you want to work here?"   View Answer
    Negotiation Details
    Nothing to comment on
    Accepted Offer
    Negative Experience
    Easy Interview
  8.  

    Call Center Representative Interview

    Anonymous Employee  in  Pittsburgh, PA
    Anonymous Employee in Pittsburgh, PA
    Application Details

    I interviewed through other source. The process took a day - interviewed at NCO in September 2013.

    Interview Details

    They had a open House. I had an interview. There was a position which fit my schedule.
     I then had a second interview with the person in charge of the department.
     During the time that I was there everyone who showed up had on jeans and tennis shoes.
    One person had on torn jeans. I was dressed in business casual.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 3 days - interviewed at NCO.

    Interview Details

    It was great. No stress at all

    Interview Questions
    No Offer
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Mendota Heights, Dakota, MN
    Anonymous Interview Candidate in Mendota Heights, Dakota, MN
    Application Details

    I interviewed through a recruiter. The process took a day - interviewed at NCO in September 2010.

    Interview Details

    Initially contacted by a third-party employment agency (talent search) about the job. The agent from that company put me in contact with NCO. I went in for the interview. At the job site I filled out an application and did some computer skills testing. Then I did two interviews on-site the same day: one with the recruiter and another with a supervisor.

    Interview Questions
    • Questions were pure vanilla standard. All interview questions at this company are read from a form and no deviation is allowed.   Answer Question
    Negotiation Details
    Nothing. Couldn't afford to at the time.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took 5 days - interviewed at NCO.

    Interview Details

    Come in take initial computer testing interview with one person basic questions about job history and what would you do in certain situation while on the phone with irate customers. They call you back in about two to three days and confirm you hiring status

    Interview Questions
    • Because they want you to know how to troubleshoot computers and home theater systems over the phone a lot of the questions were difficult can't give specifics because it was so long ago.   Answer Question
    Accepted Offer

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