NCO
2.8 of 5 53 reviews
www.ncogroup.com Horsham, PA

NCO Interview Questions & Reviews

Updated Feb 17, 2014
All Interviews Received Offers

Getting the Interview 

40%
33%
14%

Interview Experience 

53%
30%
15%

Interview Difficulty 

17 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at NCO

Interview Details – You are subjected to one interview. In the interview you will sit down and answer maybe five questions. Soon after that you will have to do a typing test to see how fast and accurate you can talk. They will call you after and let you know whether you received the job or not.

Interview Question – The most difficult question was what do you know about NCO group. Lets you know how hard these questions are ha.   Answer Question

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No Offer

Positive Experience

Average Interview

Collection Interview

Anonymous Interview Candidate
Getzville, NY

I applied online and the process took 2 days - interviewed at NCO in September 2013.

Interview Details – Called me in to for a face to face interview asked me basic questions of my strengths, weaknesses and job experience and how I handled a difficult situation that came up at work

Interview Question – Its easy interview just don't do what I did by not preparing myself.   Answer Question

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Accepted Offer

Neutral Experience

Production Supervisor Interview

Anonymous Employee

I applied through other source and interviewed at NCO.

Interview Details – There are no particular interview processes. It varies.

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Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at NCO

Interview Details – the people who interviewed me where way cool and the questions where short and sweet.

Interview Question – I kind of expected all the questions.   Answer Question

Negotiation Details – simple they caked and asked me to come in for a interview

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Accepted Offer

Negative Experience

Very Easy Interview

Call Center Agent Interview

Call Center Agent
Mendota Heights, Dakota, MN

I applied online and the process took 4 days - interviewed at NCO in September 2012.

Interview Details – The interview process was very easy as they usually need people since it's a "revolving door".
First they call and set up an interview time which is really a test on the computer to see what you know the best: 1) things about HVAC systems, computers, gaming, iPhones (and "i" type products), and thermostats
Then if your score is good (they do let you retake it so you get a good score) they will set you up for a one-on-one interview to see which area you'd like most to go "into".
Very easy, as far as I'm concerned after all of the interviewing I've done in my life . . . the "hardest" being Airlines!!

Interview Question – Nothing is difficult or unexpected . . . just "why do you want to work here?"   View Answer

Negotiation Details – Nothing to comment on

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No Offer

Negative Experience

Difficult Interview

Call Center Representative Interview

Anonymous Interview Candidate
Pittsburgh, PA

I applied through other source and the process took a day - interviewed at NCO in September 2013.

Interview Details – They had a open House. I had an interview. There was a position which fit my schedule.
 I then had a second interview with the person in charge of the department.
 During the time that I was there everyone who showed up had on jeans and tennis shoes.
One person had on torn jeans. I was dressed in business casual.

Interview Question – Tell me about a difficult coworker   View Answer

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No Offer

Neutral Experience

Customer Service Representative Interview

Anonymous Interview Candidate

I applied online and the process took 3 days - interviewed at NCO.

Interview Details – It was great. No stress at all

Interview Question – Name a scenario that you thought was difficult   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Mendota Heights, Dakota, MN

I applied through a recruiter and the process took a day - interviewed at NCO in September 2010.

Interview Details – Initially contacted by a third-party employment agency (talent search) about the job. The agent from that company put me in contact with NCO. I went in for the interview. At the job site I filled out an application and did some computer skills testing. Then I did two interviews on-site the same day: one with the recruiter and another with a supervisor.

Interview Question – Questions were pure vanilla standard. All interview questions at this company are read from a form and no deviation is allowed.   Answer Question

Negotiation Details – Nothing. Couldn't afford to at the time.

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Accepted Offer

Neutral Experience

Customer Service Representative Interview

Anonymous Employee

I applied in-person and the process took 5 days - interviewed at NCO.

Interview Details – Come in take initial computer testing interview with one person basic questions about job history and what would you do in certain situation while on the phone with irate customers. They call you back in about two to three days and confirm you hiring status

Interview Question – Because they want you to know how to troubleshoot computers and home theater systems over the phone a lot of the questions were difficult can't give specifics because it was so long ago.   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Advisor Interview

Anonymous Employee
Mendota Heights, MN

I applied online and the process took 2 weeks - interviewed at NCO in July 2012.

Interview Details – Simple online application. Brief interview with manager overseeing advisors to customers with IOS devices. Short online, onsite test of general computer skills before interview.
Interviewer was prompt, casual and friendly

Interview Question – Questions specifically related to use of Apple products were few, but if you have an IOS device it would be very helpful to you.   Answer Question

Negotiation Details – They made it plain that there was no negotion on salary nor taking any time off within the first 6 months.

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