NIKE
3.8 of 5 719 reviews
www.nikeinc.com Beaverton, OR 5000+ Employees

NIKE Customer Service Interview Questions & Reviews

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Customer Service Interview

Customer Service
Hillsboro, OR

I applied through an employee referral and the process took 8 weeks - interviewed at NIKE in September 2012.

Interview Details – Attending a group Information Meeting specifically for the North America Customer Service Divisions of Nike. I was referred by a current Nike colleague and due to this internal contact I received an invitation to this formal meeting. This was only their 3rd group meeting.

Interview Questions

  • You have ann opportunity to submit 5 resumes and to answer 5 questions within 5 minutes with each person. They call this "speed interviewing" - similar to speed dating in my analysis. They asked the following questions: 1) Why do you want to work at Nike, 2) Do you have any additional questions, 3) What is your biggest achievement..... next step is that guests are rated, then phone interviews and lastly panel interviews.   Answer Question
  • They spend the first hour and 45mins reviewing Nike and the Customer Service Dept. as a whole. Very high level summary. Then last part is speed interviews. You get to hear from managers and actual ASR and CSR employees. My suggestion is to have some great follow up questions to pick from. Also note, contract employees are involved too.   Answer Question

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NIKE – Why Work for Us?

Nike does more than outfit the world’s best athletes. We are a place to explore potential, obliterate boundaries, and push out the edges of what can be. Before there was the Swoosh, before there was Nike, there were… Full Overview

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