View All num of num See all Photos Thomson Reuters www.thomsonreuters.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 2.9k Reviews 3.9k Salaries 633 Interviews 1.5k Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Payroll Specialist Interview Thomson Reuters Name a situation when you had to handle a difficult client and explain how you got to a resolution. Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ I had so many experiences that it was tough to name one. I answered with a situation where I entered a wrong rate for unemployment that resulted in an over collection of tax liability. I then followed up with how I worked together promptly to resolve the situation with the state and maintain a positive relationship with the client. Interview Candidate on May 3, 2012 Interviews > Payroll Specialist > Thomson Reuters Add Answers or Comments To comment on this, Sign In or Sign Up.