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Thomson Reuters
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www.thomsonreuters.com New York, NY 5000+ Employees
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Interview Question for Payroll Specialist at Thomson Reuters:
May 3, 2012

Name a situation when you had to handle a difficult client and explain how you got to a resolution.

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May 3, 2012

by Interview Candidate:

I had so many experiences that it was tough to name one. I answered with a situation where I entered a wrong rate for unemployment that resulted in an over collection of tax liability. I then followed up with how I worked together promptly to resolve the situation with the state and maintain a positive relationship with the client.
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