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Lowe's Customer Service Associate Interview Question

"Name a situation where you gave bad information and how u corrected them?"
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Part of a Customer Service Associate Interview Review - one of 1,221 Lowe's Interview Reviews

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Since I used to work for a grocery store, I dealt with a lot of WIC vouchers and said I might tell them items u can get, but actually can't get. I corrected them by keeping the brocher with me that told the items that u can get and made sure to show customers, so they can get the correct items.
- Interview Candidate on Apr 14, 2011

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