View All num of num See all Photos Sam's Club www.samsclub.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 1.4k Reviews 1.4k Salaries 319 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Cashier Interview Sam's Club Name a time when you had to deal with a difficult customer . What policies/tools did you use and how did you solve the problem? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ I first explained my situation (I had a difficult irate customer at my previous job). I told them that I apologized no matter who was at fault, and continued to give the best customer service no matter what. I told them that after I tried solving the problem on my own to no avail, I had to get management and let them handle the situation. Interview Candidate on Jan 23, 2014 Interviews > Cashier > Sam's Club Add Answers or Comments To comment on this, Sign In or Sign Up.