Sam's Club
3.0 of 5 937 reviews Bentonville, AR 150 to 499 Employees

Sam's Club Cashier Interview Question

"Name a time when you had to deal with a difficult customer. What policies/tools did you use and how did you solve the problem?"
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Part of a Cashier Interview Review - one of 257 Sam's Club Interview Reviews

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I first explained my situation (I had a difficult irate customer at my previous job). I told them that I apologized no matter who was at fault, and continued to give the best customer service no matter what. I told them that after I tried solving the problem on my own to no avail, I had to get management and let them handle the situation.
- Interview Candidate on Jan 23, 2014 Flag Response

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