View All num of num See all Photos Lowe's This employer has taken extra steps to respond to reviews and provide job seekers with accurate company information, photos, and reviews. Interested for your company?Learn More. www.lowes.com Work in HR? Unlock Free Profile Overview Reviews Salaries Interviews Jobs Photos Benefits 4.9k Reviews 6.5k Salaries 1.4k Interviews -- Jobs Follow Add Review or Salary Follow Add Review or Salary Interview Question Head Cashier Interview Bethel Park, PA Lowe's Name a time you had a irate customer and what did you do Tags: See more , See less 8 Answer Add Tags Flag as Inappropriate Thank you! Your feedback has been sent to the team and we'll look into it. Oops! We're sorry but your feedback didn't make it to the team. Your input is valuable to us — would you mind trying again? Send Answer Interview Answer 1 Answer ▲ 1 ▼ I had this customer who would slam item on the counter, PUFF out air from her mouth with every word that came out of my mouth. When I (finally) finished scanning her items and after she ran her credit card through the keypad; I asked for the last four digits on her card. Well if looks could kill of course I wouldn't be here...she reluctantly gave it to me. And I completed the transaction. I was pleasant and smiled through this whole ordeal. And at the end thanked her and asked her to come back and see us. She stopped and said, "doesn't that just make you angry that you have to asked every customer that pays with a credit card that question?!" I said, "Ma'am it's my job" And I thanked her again. And she proceeded to remove all her items from the bags and stormed out. That was a good day. :) Nicole on Jun 6, 2012 Flag as Inappropriate Thank you! Your feedback has been sent to the team and we'll look into it. Oops! We're sorry but your feedback didn't make it to the team. Your input is valuable to us — would you mind trying again? Send Add Answers or Comments To comment on this, Sign In or Sign Up.