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T-Mobile Retail Sales Associate Interview Question

I interviewed in North Olmsted, OH and was asked:
"Name a time you had to deal with an angry customer?"
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Part of a Retail Sales Associate Interview Review - one of 538 T-Mobile Interview Reviews

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I work for catering companies and at one event, some woman had soup spilled all over her white dress. SHe came to me furious and I said, "mam, I will personally take your dress to the dry cleaners and have them remove the stain for you. As well, I will talk to my boss and figure out what else we can do as a bonus." She then left and I picked up the dress the next day.
- David on Jul 26, 2012 Flag Response

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