3.4 of 5 2,034 reviews
www.tmobile.jobs Bellevue, WA 5000+ Employees

T-Mobile Retail Sales Associate Interview Question

I interviewed in North Olmsted, OH and was asked:
"Name a time you had to deal with an angry customer?"
Add Tags [?]
Answer Flag Question

Part of a Retail Sales Associate Interview Review - one of 538 T-Mobile Interview Reviews

Answers & Comments

of 0
I work for catering companies and at one event, some woman had soup spilled all over her white dress. SHe came to me furious and I said, "mam, I will personally take your dress to the dry cleaners and have them remove the stain for you. As well, I will talk to my boss and figure out what else we can do as a bonus." She then left and I picked up the dress the next day.
- David on Jul 26, 2012 Flag Response

To comment on this question, Sign In with Facebook or Sign Up

T-Mobile – Why Work for Us?

Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven atmosphere where no… Full Overview

Provided by employer [?]

Tags are like keywords that help categorize interview questions that have something in common.

Glassdoor is your free inside look at T-Mobile interview questions and advice. All interview reviews posted anonymously by T-Mobile employees and interview candidates.