My answer was one regarding the personal assistance I gave to an elderly woman when I was a grocery store bagger. The details of the answer are cloudy now.

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APAC Customer Services Overview

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Website www.apaccustomerservices.com

HQ Bannockburn, IL

Industry

Direct Marketing Services

Size

13,400+ Employees, $326M+ Revenue

Competitors

West Corporation, Convergys, Sitel

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Interview Question for Customer Service Representative at APAC Customer Services:

Name one instance in which you went above and beyond your job duties to ensure customer satisfaction.

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