National Grid USA
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National Grid USA Customer Service Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
2 candidate interviews Back to all interview questions
Relevance Date Difficulty

No Offer

Positive Experience

Average Interview

Customer Service Interview

Customer Service
Syracuse, NY

I applied through a recruiter and the process took 2 weeks - interviewed at National Grid USA in October 2008.

Interview Details – A pleasant experience. The HR and department head were very friendly and the questions were on target. My age, however, was a stumbling block.

Interview Question – How did you handle the first person you had to dismiss   View Answer

No Offer

Neutral Experience

Customer Service Interview

Customer Service

Interviewed at National Grid USA

Interview Details – 1- Submit a resume
2- If you're selected, they will contact you by email where they give you an appointment date to take a test.
3- You have to pass the test. The test is basic stuff like math, english, problem solving, and accuracy.
4- After you pass the test, you earn a interview.
5- Pass the interview.
6- You get placed into training for several weeks/ months.
7- Pass your training
8- Hired.

Interview Question – Why do you want to work for us   View Answer

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The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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