National Grid USA
National Grid USA customer service Interview Questions & Reviews
Getting an Interview
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Customer Service Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at National Grid USA in October 2008.
Interview Details – A pleasant experience. The HR and department head were very friendly and the questions were on target. My age, however, was a stumbling block.
Interview Question – How did you handle the first person you had to dismiss View Answer
Customer Service Interview (Neutral Experience)
Interviewed at National Grid USA
Interview Details – 1- Submit a resume
2- If you're selected, they will contact you by email where they give you an appointment date to take a test.
3- You have to pass the test. The test is basic stuff like math, english, problem solving, and accuracy.
4- After you pass the test, you earn a interview.
5- Pass the interview.
6- You get placed into training for several weeks/ months.
7- Pass your training
Interview Question – Why do you want to work for us View Answer