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National Money Mart
www.moneymart.ca Victoria, Canada 5000+ Employees
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National Money Mart Customer Service Representative Interview Questions & Reviews

Getting the Interview  4 Interviews

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Interview Experience  4 Ratings

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Updated Mar 13, 2013
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Interview Outcome:   All No Offer Received Offer

Customer Service Representative at National Money Mart

No Offer – Interviewed in Toronto, ON (Canada) Dec 2012 – Reviewed Mar 13, 2013

Interview Details – there was one pnone interview, the HR asked what do I know about the company, asked me to provide an example from my previous job, my salary expectations

Interview Question – The most difficult question was about detail example of my responsibilities from previous position   Answer Question

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Customer Services Representative at National Money Mart

Accepted Offer – Interviewed in Hamilton, ON (Canada) Dec 2012 – Reviewed Jan 3, 2013

Interview Details – Initial application via email. Contacted by phone for immediate phone interview. Led to group interview process involving group and teamwork activities with local and district managers as well as other applicants. Contacted a couple days later for a third, face to face interview with local and district managers. Very prompt in responses, often next day or day after.

Interview Question – Several scenarios involving responses to different possible situations. Irate customers, dealing with long backed up lines and problems with false cheques, how to respond to criminal or violent activities.   Answer Question

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Customer Service Representative at National Money Mart

Accepted Offer – Interviewed in Feb 2009 – Reviewed Aug 22, 2011

Interview Details – Tell me about a time when you had to deal with a customer and how did you deal with her/him.

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Customer Service Representative at National Money Mart

Declined Offer – Interviewed in Aug 2010 – Reviewed Oct 4, 2010

Interview Details – ask us to do some games

Interview Question – tell something about yourself.   Answer Question

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