National Money Mart
2.5 of 5 26 reviews
www.moneymart.ca Victoria, Canada 5000+ Employees

National Money Mart Interview Questions & Reviews

Updated Jun 20, 2014
All Interviews Received Offers

Getting the Interview 

50%
8%
4%

Interview Experience 

60%
30%
10%

Interview Difficulty 

Average Difficulty
14 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Negative Experience

Very Easy Interview

Collector Level I Interview

Collector Level I
Victoria, BC (Canada)

I applied online - interviewed at National Money Mart in March 2014.

Interview Details – Had one interview with the trainer and Collections Manager took about a month to hear about the position and training dates. The interview was about 15 minutes long. Went over pasted employment and the skills you will brings to the position.

Interview Question – No hard questions a lot of questions on how you deal with very upset customers and how you feel about customers yelling at you and how you will reach your targets.   Answer Question

Negotiation Details – They sent me a email with my job offer and I started a month later.

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Accepted Offer

Neutral Experience

Easy Interview

FCSR Interview

FCSR
Halifax, NS (Canada)

I applied through an employee referral and the process took 3 weeks - interviewed at National Money Mart in March 2014.

Interview Details – i was a referral, got the interview. it was pretty simple, not much questions about past experience and qualifications.was 1-1 for about 30 min then we were joined but another person..was more of a discussion than an interview

Interview Question – most of the interview was spent on what i will be doing after university...thought it was really weird since i didnt need a degree to work there   Answer Question

Negotiation Details – none

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Vancouver, BC (Canada)

Interviewed at National Money Mart

Interview Details – There are three levels in this process. First will be a Phone interview, which is behavourial, you will be given situations about how you will react or handle those, some sale strategies, etc. Second is a group interview where you will meet about 14-15 candidates , you will be given group activities & discussions - key to this would be to co operate and participate. Last and final is a one on one interview with the hiring manager where you might be asked to do some simple add subtract maths questions. Before this third interview they might invite you to provide references and background check consent. Whole Procedure usually takes about 2 weeks.

Interview Question – Group interview in my opinion was the biggest surprise. But it ended up to be an interesting interaction.   Answer Question

Negotiation Details – No negotiation, but yes you can initiate some negotiation.

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Accepted Offer

Neutral Experience

Branch Manager Interview

Branch Manager

Interviewed at National Money Mart

Interview Details – Long Interview Process - 3 meetings

Interview Question – ask them what you want to know... be prepared to know what you want.   Answer Question

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No Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took 4 days - interviewed at National Money Mart in October 2013.

Interview Details – I have phone interview around 10 minutes. Those interview questions were based on my resume, so they are easy to answer.

Interview Question – Tell me about your direct sales experiences.   Answer Question

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Accepted Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took 4 weeks - interviewed at National Money Mart in October 2013.

Interview Details – phone interview for basic behavior question and customer service question

Interview Question – deal with difficult customer   Answer Question

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No Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took 2 weeks - interviewed at National Money Mart in October 2013.

Interview Details – I applied in person and online

Interview Question – PHONE INTERVIEW; very easy questions about your work history.
- What was your title and what did you do?
-What did you like most about the job?
-What do you know about Money Mart?
-Have you ever lied before?

GROUP INTERVIEW; play a bunch of game
- introduce yourself
- pick an item out of a box and your group has to come up with 5 reasons to sell it.
- build a bridge with your team mate using only paper and paper clips in 8 minutes. Has to be able to hold 2 cell phones

after this they will tell you that you will get a call a week later for a 3rd interview if you are short listed
  Answer Question

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Accepted Offer

Positive Experience

Customer Service Representative Interview

Customer Service Representative

I applied online - interviewed at National Money Mart in September 2013.

Interview Details – First phone interview then the branch manager and district manager,the interview mostly about your experience as csr.

Interview Question – i have given 3 pages of math question mostly percentage   Answer Question

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Accepted Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Surrey, BC (Canada)

I applied in-person and the process took 2 weeks - interviewed at National Money Mart.

Interview Details – Went to a MM location and handed in my resume. About a week later, I recieved a phone call from their Branch Manager for an in-person interview, which was later that week. The District Manager and Branch Manager interviewed me at a local coffee shop and asked very basic questions--nothing that got my tongue.

Interview Question – Very basic questions--eg. What would you do if an irate customer walked into your branch? etc.   Answer Question

Negotiation Details – They told me the rate of pay, which was $10/hour, and I accepted. I was to work part time as I was a university student. They had me start a couple of weeks later. I trained at the Langley MM location for a couple of weeks full-time, and then they transferred me to the location near my home. There was also one week of full time training at one of their Vancouver MM locations, which to be honest, was kinda ghetto and unprofessional. Dirty area, old room, etc.

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No Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Toronto, ON (Canada)

I applied online - interviewed at National Money Mart in December 2012.

Interview Details – there was one pnone interview, the HR asked what do I know about the company, asked me to provide an example from my previous job, my salary expectations

Interview Question – The most difficult question was about detail example of my responsibilities from previous position   Answer Question

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