National Pen Company Interview Questions

Updated Mar 24, 2015
7 Interview Reviews

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Candidate Interview Reviews

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  1.  

    List Processor Interview

    Anonymous Interview Candidate in San Diego, CA
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 daysinterviewed at National Pen Company (San Diego, CA) in May 2013.

    Interview

    I was hired through a phone interview and I was able to answer and provide feedback for all questions asked.

    Interview Questions

    • What did you like or dislike about your previous job?   1 Answer

    Negotiation

    Pretty much they told I can start on next Monday

  2.  

    Verification Team Interview

    Anonymous Employee in Shelbyville, TN
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at National Pen Company (Shelbyville, TN) in July 2011.

    Interview

    I was asked basic questions. They communicated effectively and set an expectation of when I should hear back from them. They did call back in the time frame they said they would and they outlined the next steps for me. When I interviewed it was in person in a 1x1 setting. They have since changed it to a phone screen followed by a panel interview.

    Interview Questions

    • Are you a competitive person?   1 Answer
  3.  

    Buyer Interview

    Anonymous Interview Candidate in Shelbyville, TN
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online – interviewed at National Pen Company (Shelbyville, TN) in June 2010.

    Interview

    HR set up interview.
    Interviewed with Procurement Manager and their supervisor.
    Interview process was normal with no unexpected questions.
    Received call from HR with offer within a few days.

    Interview Questions

    • Please try to be as detailed as possible regarding the technical question, business case, etc.   Answer Question

    Negotiation

    What were you able to negotiate? What advice would you give others considering an offer?

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  5.  

    Sales Executive Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 6 daysinterviewed at National Pen Company.

    Interview

    Got in contact with National Pen through a recruiter. After reading the job description went to the next stage which was a simple language test consisting of spotting the spelling mistakes and copying the handwritten labels exactly as one sees.

    Since I passed the test, I got a telephone interview some days later. The structure is pretty clear: 1) Criteria Based (Why would we hire you? Give us a good or negative customer service experience) , 2) A small role-play where you face an obvious objection and you still have to push through and finally 3) some Q&A from both sides.

    Interview Questions

    • They asked me multiple times what my personality through different perspective. It was unexpected due the chaotic structure as my interviewer asked me questions during stage 3) while I expect them to be asking that in stage 1)   Answer Question
  6.  

    Account Manager Interview

    Anonymous Interview Candidate in Dundalk (Ireland)
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at National Pen Company (Dundalk (Ireland)).

    Interview

    Interview is very quick and easy, a few questions such as how would you sell something to someone who just ordered or says they are still well stocked & the typical bla bla interview standard (strength, weakness, previous experience), they don't do proper language tests or any kind of tests, you simply have to type hand written labels from order forms into a box and correct a very easy text that has some obvious mistakes everyone can find, interview was like 20min long and they called 10min later and offered me the job

    Interview Questions

    Negotiation

    there is no negotiation, you either take it or you don't

  7.  

    Account Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Application

    I applied through a recruiter. The process took 1+ weekinterviewed at National Pen Company.

    Interview

    What do you know about the company?

    Interview Questions

  8.  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Dundalk (Ireland)
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at National Pen Company (Dundalk (Ireland)) in June 2012.

    Interview

    First I got a phone call from the recruiter of National Pen. After that I got a phone interview with the manager of Customer Service. You have to tell about your phone experience in previous jobs and how you deal with complaining customers and how you solve difficult questions by phone.

    Interview Questions

    • I cannot remember that there were any really tricky questions. You just have to be prepared: tell about your experiences who are relevant for this job and show that you can deal with difficult customers. I also had to do a small easy dutch language test.   Answer Question

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