National Student Clearinghouse

www.studentclearinghouse.org
Engaged Employer

National Student Clearinghouse Interview Questions

Updated Sep 2, 2015
12 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Customer Service Representative I Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at National Student Clearinghouse.

    Interview

    First, they start you off with a phone interview. They will ask questions about your customer service experience and availability or your strengths. After that is concluded you will be notified in a week to go into the office for an in person interview and a test. I went into the office and took the test. The test itself was easy. It included business writing and knowledge of outlook. They will look at how you interact with HR and then other people will come in and ask you behavioral questions.

    Interview Questions

    • What was a time you had a group conflict and how did you work to resolve it?   Answer Question
  2. Helpful (2)  

    Intern Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at National Student Clearinghouse.

    Interview

    One phone interview and then received an offer.

    Interview Questions

  3.  

    Customer Service Representative I Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at National Student Clearinghouse.

    Interview

    After applying online I was contacted the same day to schedule a phone interview. The phone interview consisted of basic customer service questions plus behavioral questions, I was also asked OS questions and computer programs, questions I have never been asked in a interview for a customer service job.

    Interview Questions

    • Having the in person interview was in my opinion not customer service related. They were more focused in knowing my knowledge on Outlook than anything. With almost 10 years of CS experience and dealing with dif. Programs including Outlook I have never been asked so many questions of Outlook. I felt that they were expecting me to fail.   Answer Question
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  5. Helpful (1)  

    Intern Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied through college or university. The process took a week. I interviewed at National Student Clearinghouse.

    Interview

    Phone interview

    Interview Questions

    • Describe a difficult situation in which you created a solution for and rose above it   Answer Question
  6. Helpful (3)  

    Software Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at National Student Clearinghouse.

    Interview

    The HR contacted me right away and scheduled a phone interview. That interview was very professional and went extremely well. They were textbook questions: open-ended and covering every major categories. Why do you think you are a good fit for this job? What do you do when your project fails? How do you handle employee motivation? etc.

    Interview Questions

    • The second interview with the hiring manager didn't go so well. You should be more agreeable with him. He seems to be responsible for a small area of focus. He didn’t seem to be open to (or appreciate) growth suggestions to business services or alternative technology implementation approaches.   Answer Question
  7. Helpful (1)  

    Applications Architect Interview

    Anonymous Employee in Herndon, VA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at National Student Clearinghouse (Herndon, VA) in March 2013.

    Interview

    I had initially applied to NSCH right through their website, and got a rejection letter in 2 weeks. Next week, an external recruiter called me and told me that he wants to forward my resume to NSCH, but he wants to see more hands-on experiences. So, I forwarded him my "technical" resume which goes into a lot more detail. I got a call back in 2 hours from the recruiter asking me to go for the interview the very next day The first interview was 2 hours long. First I met the EA, who is the hiring manager. She explained to me their technology stack, their products and what they are trying to do . Then she opened up the floor for me to talk about my experience. In between, she would pepper me with questions about how I handled a particular challenge, and how I communicated with the people outside the development team. She was prepared with a list of points that she wanted to go over, and I thought she would be just going down the list, but she didn't. She didn't block the flow of the conversation. More or less the interview with the EA was conversational, and we were trying to understand each other's needs. Next, I met 2 of the team leads whom I would be mentoring. The TLs were more or less interested in knowing about how I did some of the things I did in the resume. I started going into it, and ultimately, it kind of turned out to be like a small class, which I thought wasn;t bad considering that I am interviewing for an architect position I was called in for an interview in the next business day to meet with 2 of the directors. Again, the style of the interview was conversational, with me talking about my experience, and they peppering in questions about how I solved problems. The types of questions were more oriented towards managerial problems. All in all, it was a positive experience. Everyone I met is intelligent and courteous. They let you speak, and pepper in intelligent questions during your spiel

    Interview Questions

    • All of them wanted to know how I motivate developers to move to technology. which was kind of weird to me because my experience has been that developers always want to try the next thing   1 Answer

    Negotiation

    They will not negotiate on salary, and they said upfront that they will not negotiate on salary. I negotiated on vacation time, and they were pretty cool about it. I thought their offer was fair, and I'm not a big negotiator

  8.  

    Financial Analyst Interview

    Anonymous Employee in Herndon, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at National Student Clearinghouse (Herndon, VA) in November 2011.

    Interview

    After applying online I received a phone call and went through a phone interview. All of the questions were basic and the HR rep was very nice. After passing the phone interview I went into the office for an in person interview. I took a test to show my analytic skills which was followed by an in person interview. All of the questions were situational, and how one would handle certain confrontations.

    Interview Questions

  9.  

    Technical Project Manager Interview

    Anonymous Employee in Herndon, VA
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 6 days. I interviewed at National Student Clearinghouse (Herndon, VA) in May 2011.

    Interview

    Met with three employees and was given an oral interview as well as a test. There was a prepared list of questions that I had to answer along with provided the name of a peer at each previous employer.

    Interview Questions

    • I had to review a requirement and create use cases. I had to right an email.   1 Answer

    Negotiation

    I was given a bill of goods that didn't pan out. I was promised training, permanent employment and overall support. None of this occurred.

  10.  

    Human Resources Interview

    Anonymous Employee in Herndon, VA
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through a staffing agency. The process took 4+ weeks. I interviewed at National Student Clearinghouse (Herndon, VA) in October 2010.

    Interview

    When there was a real HR department the interviews were tough as they really focused on bringing in the right people to improve the culture. Now I am sure it is laughable.

  11.  

    Trainee Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 1 day. I interviewed at National Student Clearinghouse in March 2012.

    Interview

    I was selected for internship and placement at Woodward governor through a technical + HR round.I was the only one to be selected from my class.They just put some technical regarding the projects i have undertaken and core subjects and few questions regarding my aim and future plan was asked.Overall the interview was quite nice and presented myself accurately.Finally the result was in my favor.

    Interview Questions

    • Why we should choose you among many?   1 Answer

    Reasons for Declining

    Woodward no doubt is a very good MNC and i was very keen to work with them.The only reason to decline their offer was their location that was not suitable to me.I requested them to shift me somewhere else but they denied and finally i refused to join there.

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