Nationstar Mortgage Interview Questions

Updated Sep 16, 2014
Updated Sep 16, 2014
66 Interview Reviews

Interview Experience

Interview Experience

58%
25%
15%

Getting an Interview

Getting an Interview

34%
31%
13%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Senior Financial Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Horrible process. Not organized at all! They were all seem to be so stressed and could not even focus on selling the position. Everybody were all very new to the company.

    Interview Questions
    Declined Offer
  2.  

    Loan Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nationstar Mortgage in September 2014.

    Interview Details

    Easy interview, pretty basic interview questions. They managers were very friendly and easy to talk to. Overall, good experience. First was a phone interview, personality test, and then a face to face interview.

    Interview Questions
    • Tell me about a time where you had to deal with an unhappy customer.   Answer Question
    Negotiation Details
    None
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Loan Administration Analyst Interview

    Anonymous Interview Candidate in Lewisville, TX
    Anonymous Interview Candidate in Lewisville, TX
    Application Details

    I applied through an employee referral. The process took 2+ monthsinterviewed at Nationstar Mortgage.

    Interview Details

    1. Current employee submitted resume with HR
    2. Received call from HR within a few days & did a phone screening
    3. Had interview with 3 managers within a couple of weeks (2 interviews back-to-back - 2 managers for first one, 1 manager for the second one)
    4. Did not hear back for almost 2 months
    5. Received call from HR almost 2 months later with offer and non-negotiable salary
    6. Accepted offer & started training within another couple of weeks

    Total process = nearly 3 months

    Interview Questions
    • None too difficult; pretty average - just a lot of questions; too many, actually   Answer Question
    Negotiation Details
    No negotiation - was told the salary over the phone & it was a take it or leave it type of situation
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Foreclosure Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2+ weeksinterviewed at Nationstar Mortgage.

    Interview Details

    Timeliness. Horrible interview process. Showed up15 minutes before the scheduled interview time and had to wait 30minutes after the schedule time. Sometimes can take a month or so but it was very quick when I was brought on. Nationstar has since started to hire more qualified individuals, so the rigor of interview might have increased since.

    Interview Questions
    • Questions were very basic. Nothing regarding prior knowledge of foreclosure or mortgage industry. Questions only revolved around how I would handle situations with management or if I witnessed someone doing something unethical and how I would approach the issue.   Answer Question
    Negotiation Details
    There was no negotiation. Offer was at the time solid.
    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Foreclosure Specialist Interview

    Anonymous Interview Candidate in Lewisville, TX
    Anonymous Interview Candidate in Lewisville, TX
    Application Details

    I applied online. The process took 3+ monthsinterviewed at Nationstar Mortgage.

    Interview Details

    Hiring process is lengthy. I applied initially on line in November of 2012. I did not get here back until January for a 1 on 1 interview, this with a friend working for the company already. Questions dealt with my resume and a few general questions ie. tell us about yourself, etc.

    Interview Questions
    • Questions were pretty basic interview questions and dealt primarily with my resume. The manager really wanted to know if I would be available to work overtime, when offered.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Mortgage Loan Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview + drug/background screening

    Interview Questions
    • Not bad at all they basically were looking to staff as many people as quickly as possible - You will do fine   Answer Question
    Accepted Offer
  8.  

    Senior Account Resolution Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 4+ weeksinterviewed at Nationstar Mortgage.

    Interview Details

    Hiring was done via upward movement and there was no interview process other than career pathing

    Interview Questions
    • There were no interview questions for this position. There was only a path from frontline employee to subject matter expert to this position but it required focus and loyalty. To make it to this level one must stay true to the company and show the utmost integrity.   Answer Question
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Collections Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Nationstar Mortgage.

    Interview Details

    Applied in the morning, received a call an hour later. One interview, received the job that day.

    Interview Questions
    • What would be my perfect job? The question was unexpected, as the current position would not be my perfect job.   Answer Question
    Negotiation Details
    easy
    Accepted Offer
    Easy Interview
  10.  

    Loan Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Nationstar Mortgage.

    Interview Details

    Hiring and interview process was very easy and on point.

    Interview Questions
    Negotiation Details
    If you are a recent college graduate, there isn't any negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Default Case Specialist Interview

    Anonymous Interview Candidate in Lewisville, TX
    Anonymous Interview Candidate in Lewisville, TX
    Application Details

    I applied online. The process took 3 weeksinterviewed at Nationstar Mortgage in November 2013.

    Interview Details

    Good process, talked to a competent recruiter that was honest and upfront. Very attentive as well.

    Interview Questions
    • Nothing out of the ordinary, please explain your experience and how you navigate certain problems/issues.   View Answer
    Negotiation Details
    Negotiable
    Accepted Offer
    Positive Experience
    Average Interview

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