I applied through an employee referral and the process took 5 weeks - interviewed at Nationwide in February 2012.
Interview Details –
I applied online after finding out about the job from a friend who worked at Nationwide at the time. I got an e-mail within a couple of weeks that acknowledged my application and requested that I fill out an online assessment, as well as a background check.
I had a phone interview after that which went well and then was called for a one-on-one interview. The interview didn't go as well as I would have liked. I was not as prepared as I'd thought. You must remember specific examples of situations in your past customer service experiences. They wouldn't accept statements like "I usually do this," or something.
I did not think I would get the job afterward, and when I didn't hear anything a week before the position started, I knew I was right.
Interview Question – Give a specific example of a time when a customer was upset with you and how your responded. Answer Question
Pros: The working hours were flexible. In fact, many employees would come in between 9-10am and the entire office was empty by 5:45pm. The people at Nationwide are very nice and the program provides comfortable housing within walking distance to the… – Full Review
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