Nationwide Claims Call Center Interview Questions

1 Interview Review

Interview Experience

Interview Experience

0%
100%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

4.0
Average

Interview Difficulty

Hard

Average

Easy

1 Candidate Interview Review Back to all Interviews

Sort: Popular Date Difficulty

 

Claims Call Center Interview

Anonymous Employee in Gainesville, FL
No Offer
Neutral Experience
Difficult Interview
No Offer
Neutral Experience
Difficult Interview

Application

I applied through an employee referral. The process took 5 weeksinterviewed at Nationwide (Gainesville, FL) in January 2012.

Interview

I applied online after finding out about the job from a friend who worked at Nationwide at the time. I got an e-mail within a couple of weeks that acknowledged my application and requested that I fill out an online assessment, as well as a background check.

I had a phone interview after that which went well and then was called for a one-on-one interview. The interview didn't go as well as I would have liked. I was not as prepared as I'd thought. You must remember specific examples of situations in your past customer service experiences. They wouldn't accept statements like "I usually do this," or something.

I did not think I would get the job afterward, and when I didn't hear anything a week before the position started, I knew I was right.

Interview Questions

  • Give a specific example of a time when a customer was upset with you and how your responded.   Answer Question

Work at Nationwide? Share Your Experiences

Nationwide

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.