Nationwide Interview Questions & Reviews in Gainesville, FL

2 interviews

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  1.  

    Claims Service Representative Interview

    Anonymous Employee  in  Gainesville, FL
    Anonymous Employee in Gainesville, FL
    Application Details

    I interviewed online - interviewed at Nationwide in July 2013.

    Interview Details

    Applied and received a return call within a week. I quick phone interview lead to a face-to-face interview. The typical questions were asked, but it leaned a lot towards behavioral "what would you do" type questions.

    Interview Questions
    • Which of following words best describe you?? About 8 words were listed... all being good traits.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2.  

    Claims Call Center Interview

    Anonymous Employee  in  Gainesville, FL
    Anonymous Employee in Gainesville, FL
    Application Details

    I interviewed through an employee referral. The process took 5 weeks - interviewed at Nationwide in January 2012.

    Interview Details

    I applied online after finding out about the job from a friend who worked at Nationwide at the time. I got an e-mail within a couple of weeks that acknowledged my application and requested that I fill out an online assessment, as well as a background check.

    I had a phone interview after that which went well and then was called for a one-on-one interview. The interview didn't go as well as I would have liked. I was not as prepared as I'd thought. You must remember specific examples of situations in your past customer service experiences. They wouldn't accept statements like "I usually do this," or something.

    I did not think I would get the job afterward, and when I didn't hear anything a week before the position started, I knew I was right.

    Interview Questions
    • Give a specific example of a time when a customer was upset with you and how your responded.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview

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