Glassdoor is your free inside look at Nationwide interview questions and advice. All 71 interview reviews posted anonymously by Nationwide employees and interview candidates.
No Offer – Interviewed in Southport, NC May 2012 – Reviewed May 31, 2012
Interview Details – We talked about the position and then I took a profile test.
Interview Question – What attracts you to the insurance industry View Answer
Accepted Offer – Interviewed in Des Moines, IA Jul 2011 – Reviewed May 8, 2012
Interview Details – Quick and easy!
Interview Question – What interests you about Nationwide, compared to other isurance companies? Answer Question
No Offer – Interviewed in Raleigh, NC Feb 2012 – Reviewed Apr 19, 2012
Interview Details – Initial phone screening then a call back to set up interview that was more like a casting call for several candidates, when meeting with the candidates in my group recognized I was only licensed adjuster with experience. did not get offer appears do not want to pay for experience.
Interview Question – Name a time when you had a unpleasant customer and what did you learn from it? Answer Question
Accepted Offer – Interviewed in Columbus, OH Nov 2010 – Reviewed Apr 11, 2012
Interview Details – I first came into contact with Nationwide at a career fair. After an on-site interview at the fair, I waited one month before a phone interview was scheduled with the hiring manager. A few weeks later, I was asked to come to Columbus for a series of 1:1 interviews. In total, I met with 9 individuals before I was offered the job.
Interview Question – One of the interviewers asked me if would be comfortable moving to a different function after I accepted my job. Apparently, Nationwide offers opportunity for lateral moves to other teams but it's sometimes difficult to get promotions within your own department. Answer Question
No Offer – Interviewed in Gainesville, FL Jan 2012 – Reviewed Feb 16, 2012
Interview Details –
I applied online after finding out about the job from a friend who worked at Nationwide at the time. I got an e-mail within a couple of weeks that acknowledged my application and requested that I fill out an online assessment, as well as a background check.
I had a phone interview after that which went well and then was called for a one-on-one interview. The interview didn't go as well as I would have liked. I was not as prepared as I'd thought. You must remember specific examples of situations in your past customer service experiences. They wouldn't accept statements like "I usually do this," or something.
I did not think I would get the job afterward, and when I didn't hear anything a week before the position started, I knew I was right.
Interview Question – Give a specific example of a time when a customer was upset with you and how your responded. Answer Question
No Offer – Interviewed in Englewood, CO Jan 2012 – Reviewed Jan 30, 2012
Interview Details – Met with manager and HR rep in a conference room. Asked many basic personality questions. Plus asked insurance questions for a position not requiring experience. It appeared to be a test of thinking on our own.
Interview Question – An accident involving two vehicles are a 4way intersection takes place. How would you determine fault and therefore payment? View Answer
No Offer – Interviewed in Raleigh, NC Aug 2011 – Reviewed Dec 9, 2011
Interview Details – Applied online then within a week received a telephone call to schedule an interview, completed telephone interview and completed online evaluation. I then received a telephone call to schedule an in person interview.
Interview Question – Explain a time you made a mistake. Answer Question
No Offer – Interviewed in Columbus, OH Sep 2011 – Reviewed Sep 21, 2011
Interview Details – I was asked typical STAR questions (situation, task, action, result). Tell me about a time when... The people are very kind.
Interview Question – Tell me about a time when you had multiple priorities. How do you manage that? Answer Question
Accepted Offer – Interviewed in Columbus, OH May 2011 – Reviewed Jul 27, 2011
Interview Details – I interviewed for an internship. The first person I interviewed with worked with the architecture department. The second person i interviewed with worked with applications development--this is where I accepted a position. Approximately two weeks later, I received a phone call from talent acquisition. I worked as a contractor and my paycheck was distributed by a company called Innosource. Innosource did a background check and a drug test.
Interview Questions
Negotiation Details – No, negotiations, but the hourly rate was generous, compared to what other companies had offered, so I decided to take the job.
Declined Offer – Interviewed in Glendale, CA Apr 2010 – Reviewed Jun 25, 2011
Interview Details – Posted resume on line and researched who was in charge, then mailed resume to that person. Large group interview (5-6 questioners) who often cut off my answers to ask their own questions. One questioner and second to a lesser extent, both from departments my department would interface many times daily, seemed intent on conveying that they looked down on the department where I would have worked. Industry standard is that the departments are co-equals with a strong emphasis on cooperation, but they wanted more like supervisor vs lowly underling relationship.
Interview Question – Longish hypothetical View Answer
Reason for Declining – My job took an unexpected turn for the better, so I was less motivated to leave. The interview left me with 2 distinct impressions. First, some other departments I would work with all the time viewed the department where I would have worked as their underlings (not industry standard at all, in fact, seemed more than a bit unprofessional). Second, this employer has a "mill" atmosphere of excessive workloads for modest pay.
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