Navy Federal Credit Union Interview Questions

Updated Sep 1, 2014
Updated Sep 1, 2014
84 Interview Reviews

Interview Experience

Interview Experience

71%
16%
12%

Getting an Interview

Getting an Interview

64%
16%
6%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Member Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeks - interviewed at Navy Federal Credit Union in April 2012.

    Interview Details

    Series of Customer Service Related Questions and "What would you do" Scenarios. If they like you, you will be asked to pen a short essay answering one of 3 questions. Usually hear back within a couple days once you are interviewed if you are selected.

    Interview Questions
    • What is your biggest flaw? Why should I hire you?   View Answer
    Negotiation Details
    Offers usually come in high, but they do not make an offer unless they want you. It's a lengthy process.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Member Service Representative Interview

    Anonymous Interview Candidate  in  Baltimore, MD
    Anonymous Interview Candidate in Baltimore, MD
    Application Details

    The process took 4+ weeks - interviewed at Navy Federal Credit Union.

    Interview Details

    I applied online it took two weeks to hear from them for an in person interview of course after I took and passed the assessment. Interview was relaxed and proffessional. They were extremely knowledgeable about the company they work. A few hours after interview I recieved a call from the recruitment saying the branch like me and was interested... but my credit had a few hic ups, so they allowed me to fix it and now im waiting for pffer call. The issues were student loans and I needed ro show that payment arranges are being made on them. The recruiter was very helpful and work with me, I know most places if this issue came up I would not recieve this chance.

    Interview Questions
    • which is more importanr, members leaving satisfied or the policy?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Member Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied Online. Received a call 2 weeks later for an in-person interview the next day. Was interviewed by branch manager, assistant manager, and human resource manager. Very professional and nice.

    Interview Questions
    No Offer
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  5.  

    Member Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Typical interview questions. Took close to an hour. Said I would hear back for a second interview within the month which is the usual timeframe for them. Very easy and laid back interview. They basically just want to know how you would deal with difficult situations.

    Interview Questions
    No Offer
  6.  

    IT Management Position Interview

    Anonymous Interview Candidate  in  Vienna, VA
    Anonymous Interview Candidate in Vienna, VA
    Application Details

    I applied online. The process took 2 months - interviewed at Navy Federal Credit Union in June 2014.

    Interview Details

    Very professional environment. Detailed and organized. Process a bit loose from a scheduling standpoint. Company wants to make a good impression and seems to respect its applicants. Good corporate culture. It can be a little tricky to satisfy all interviewers as they don't all have the same agenda. Senior positions have a sort of presentation to do, but I think that's just to see you speak and see if you have self confidence.

    Interview Questions
    • What are you working on now (referring to improving yourself)?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Senior Project Manager (Consultant) Interview

    Anonymous Interview Candidate  in  Vienna, VA
    Anonymous Interview Candidate in Vienna, VA
    Application Details

    I applied through a staffing agency. The process took 2+ weeks - interviewed at Navy Federal Credit Union in July 2014.

    Interview Details

    Interviewed with 3 managers at the same time. All interviewers were very pleasant. Interview lasted for about 45 mins and questions were your typical project management related, situational interview questions.

    Interview Questions
    • All questions were typical. Nothing out of the ordinary. The hardest part was waiting for their answer (which ended up positive). It took almost 4 weeks to gt the offer.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Delinquency Control Counselor Interview

    Anonymous Interview Candidate  in  Vienna, VA
    Anonymous Interview Candidate in Vienna, VA
    Application Details

    I applied through a recruiter. The process took 2 weeks - interviewed at Navy Federal Credit Union in July 2014.

    Interview Details

    It was a typical interview process. I got a call from a recruiter explaining the job & the interview process, the next week I had an interview with the department manager.

    No Offer
    Neutral Experience
    Average Interview
  9.  

    Human Resources Interview

    Anonymous Interview Candidate  in  Vienna, VA
    Anonymous Interview Candidate in Vienna, VA
    Application Details

    I applied online. The process took 1 week - interviewed at Navy Federal Credit Union in March 2014.

    Interview Details

    I filled out an application online and received a call a couple of days later to come in for an interview. I was interviewed by two women who were really nice.

    Interview Questions
    • Name a time you were faced with a difficult situation and how did you overcome it?   View Answer
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Member Service Representative Interview

    Anonymous Interview Candidate  in  New Orleans, LA
    Anonymous Interview Candidate in New Orleans, LA
    Application Details

    I applied online. The process took 1 week - interviewed at Navy Federal Credit Union in July 2014.

    Interview Details

    I applied online and took three days to get a call for an interview. After the interview which consisted of the assistant manager and a other employee asking me questions I had to answer a essay question. After the interview they said they had more people to interview for the following week and that they would get back to me sometime after that. Well I got a call a few days later with a job offer.

    Interview Questions
    Negotiation Details
    No negotiations the pay is way above any other credit union/bank around
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Member Service Representative Interview

    Anonymous Interview Candidate  in  Accokeek, MD
    Anonymous Interview Candidate in Accokeek, MD
    Application Details

    I applied online - interviewed at Navy Federal Credit Union.

    Interview Details

    The interview was pretty easy. From what I remember they asked basic questions like why do you want to work for Navy Federal and what makes you qualified for this position. They also made you fill out a questionnaire before the interview where you had to write out short answers and an online test a couple days before. They offered me the job a couple hours after my interview.

    Negotiation Details
    There were no negotiations
    Accepted Offer
    Easy Interview

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