Glassdoor is your free inside look at Navy Federal Credit Union interview questions and advice. All 31 interview reviews posted anonymously by Navy Federal Credit Union employees and interview candidates.
Accepted Offer – Interviewed in Washington, DC Mar 2013 – Reviewed May 20, 2013 New
Interview Details –
I had an Online application submitted. After about 2-3 weeks, I was Called in for an interview.
After about another week I was notified to take an online assessment test. After a few more days I was hired, but I was asked to wait a couple weeks before I started work.
Interview Question – Unexpected question: When was the last time you were in a leadership position and how did you handle it? View Answer
Negotiation Details – I didn't have to negotiate. Based on the money offered I felt it was a fair amount.
Accepted Offer – Interviewed in Pensacola, FL Aug 2012 – Reviewed Apr 30, 2013
Interview Details –
I submitted my application for several vacancies in the accounting department listed on the company website. I did not hear anything for a couple of weeks, but was able to track down a recruiter's e-mail address from a friend. I e-mailed the recruiter inquiring about the status of the vacancies. I never heard anything back from the recruiter directly, but I did receive a phone call from another recruiter a week or two later asking me to come in for an interview.
The interview itself was done via video conference because management was located in a different city, as the accounting department was new to the location I was interviewing at. The interview panel consisted of 2 managers and 2 supervisors. Rather than the interview being specific for one of the vacancies, it was a general interview to see where I might be a good fit. Most questions were about my background, experiences, and my future goals. There was nothing like the typical "strengths and weaknesses" questions.
I was told I would hear back within a few weeks with their decision. When I didn't hear back, I followed up with the recruiter several times. About 6 weeks after my interview, I received a call offering me one of the open positions. I accepted and started 2 and a half weeks later.
My advice to candidates is to follow up! I think that played a part in me being hired!
Interview Question –
Only one off the wall question:
"What is your favorite FASB pronouncement and why?" I wasn't prepared for this one, but it didn't seem to have a negative impact on my interview. Answer Question
Negotiation Details – I accepted the offer that was given to me because it was a good 10-20% higher than I anticipated.
No Offer – Interviewed in Pensacola, FL Aug 2010 – Reviewed Mar 2, 2013
Interview Details – The interview process was exactly what I had expected. Very detailed and professional.
Interview Question – They were all commonly asked questions Answer Question
Accepted Offer – Interviewed in Arlington, VA May 2012 – Reviewed Feb 17, 2013
Interview Details – Online application, skills test, personality test, phone interview, panel interview, HR phase, job offer
Interview Question – How has your greatest weakness failed you in the past? Answer Question
Negotiation Details – No negotiations
Accepted Offer – Reviewed Jan 24, 2013
Interview Details – I applied online, then two days later I received an assessment invitation through my e-mail. The assessment consisted of personality questions, customer service scenario q & a's and basic math/loan calculations. (percentages due on a bill etc) I got a call two and a half weeks later (holiday's in between) for an interview. I arrived early and was given some paperwork to fill out and sign, along with an essay. I completed all of it and the assistant manager came to meet me and take it. The manager was walking down the hallway and was very sweet to tell me not to be nervous. The AM then went in the conference room with the manager and they looked over my resume and paperwork. About 15 minutes after the scheduled apt time, they called me in and were very friendly. While they were professional, the interview seemed more like back and forth dialogue compared to q & a's. The questions were the easiest I've ever answered in my interview history. I prepared for the usual interview questions and there were actually none of them asked. They told me the history of the company in the beginning, asked about 7 questions and then explained what the position entailed and what was expected of me. From what I saw, I'm very excited to work with this team! I received a call less than a week later for the offer. Base pay is very impressive, the highest I've seen out of any company. If you have experience, they pay is higher than the base.
Interview Question – There was nothing that I didn't expect. Look at all of these interview tips for NFCU and do your homework. They really helped me for the most part. The essay didn't throw me off because I was expecting it after reading about it on here. Answer Question
Negotiation Details – No negotiation, pay is more than any other company.
No Offer – Interviewed in Jan 2013 – Reviewed Jan 22, 2013
Interview Details – Applied for the job in September and received a call from a recruiter for an interview in January. The talk with recruiter was friendly and easy going and interview was set up for the next day. After waiting an 1 hour and 15 mins after my interview was to start i was greeted by two interviewers one was friendly and apologetic for their lateness. The other didn't say much of anything aside from the two questions he asked me from his worksheet. After multiple apologies, explanations and handshakes we got into what seemed to be a rushed but friendly interview starting with telling a little about myself and went into him telling me about the company and the many things they had on the campus. This was followed by the two taking turns asking four different scenario questions from a standard printed list and them taking notes of my answers. Questions included what i would do if the person was upset and wanted calls to stop but couldn't make payments, (promise to pay) and what i would do if person couldn't make payment but was working towards making one (deferment). I was given a card and told to call in a couple of days if i didn't hear anything. After two days of calling and not receiving a call back, I finally got in contact with the recruiter who informed me I "should have" received an email which I never did and that I was not chosen because I was too soft spoken.
Interview Question – The most difficult part was waiting an hour and fifteen minutes after the interview was scheduled to start and keeping a smile on my face. Asking me to tell a little about myself kind of caught me off guard but none of the other questions were difficult or unexpected. I'm not quite sure what they mean by soft spoken since it is basically a question and answer session. Maybe my friendly voice is a little too friendly. I'll have to work on that. Answer Question
Accepted Offer – Interviewed in Pensacola, FL Feb 2012 – Reviewed Jan 13, 2013
Interview Details – Two interviews - fairly typical questions. Background check (employer, education and credit checks). During "group" interview (2 interviewers), I was asked how I handled stress. They indicated that there was high stress due to the amount of closings. The real reason for the high stress level is due to poor file management (files are frequently given to the closer on the day of closing - when the closer is already working multiple files for closing that day).
Interview Question – None Answer Question
Negotiation Details – No negotiation - I was offered the job and felt that the pay and benefits were good, so I accepted.
No Offer – Interviewed in Washington, DC Oct 2012 – Reviewed Dec 12, 2012
Interview Details – Interviewed with the manager and another financial advisor. It was a standard process. They asked scenario based questions that were a bit tricky. They were very friendly and professional.
Interview Question – Scenario based questions Answer Question
Accepted Offer – Interviewed in Augusta, GA May 2011 – Reviewed Nov 5, 2012
Interview Details – Applied online, then took my resume into the branch that I applied for. Next I received an email that had an assessment with it. Next I received a call from the branch manager for a interview. The interview was a typical interview with typical questions. Then you had to write an essay. Then I waited for like two weeks thought I did not receive the job. Then I received a call from the manager saying I got the job.
Interview Question – The essay was unexpected and the wait to hear something. They also had about 70 people apply for this position because it was full time and many times you only get hired part-time. Answer Question
Negotiation Details – No negotiation- pay is more than any similar position at any other bank.
No Offer – Interviewed in Vienna, VA Apr 2012 – Reviewed Sep 25, 2012
Interview Details –
I attended a college career fair and was not initially going to speak to the Navy Federal Credit Union people but there was no one waiting at their table so I went over to chat. I met a friendly and pleasant recruiter who took and reviewed my resume, said it looked impressive, and asked me to apply for an open Business Operations Analyst position on their website. I ended up not applying for the position, but the recruiter called me maybe a month or two later and asked if I wanted to come in for an interview. I said yes, and was asked to fill out the usual employment forms prior to the interview as well as an essay question: "Describe one of your most meaningful achievements and how it relates to your future goals".
The interview was held at the Navy Federal HQ in Vienna, VA. The campus is relatively large and well kept, and is kind of tucked away in a Vienna residential neighborhood. I arrived to the main building early and told the woman at the front desk that I was there for an interview, and she said she would call the recruiter to pick me up. I think she must have forgotten about me because it was 10 minutes past my interview start time before she finally called the recruiter to come get me. The recruiter came and led me through the main office area which is a large open atrium type area with maybe three floors surrounded by cubicles and offices. I was taken to a small interview room where two managers were waiting to interview me. They were both wearing khakis and polo shirts, in fact most employees I saw were dressed fairly casually.
The interview lasted about an hour and consisted of typical "get to know you" questions as well as a series of behavioral interview questions. There was time at the end for me to ask my own questions about the job and the organization. The managers were easy going and gave me time to gather my thoughts when answering questions. However, the series of interview questions was quite long, and at times it felt more like the managers were just going down the list of questions, rather than allowing the interview to develop organically and conversationally. At the end of the interview, one of the managers indicated that second round interviews might be conducted, while the other implied that just the one interview would be sufficient (I think they were each looking to hire someone).
After the interview I did not receive any type of contact from anyone at Navy Federal letting me know whether I was selected for the position or not.
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