Navy Federal Credit Union Interview Questions & Reviews
Updated Feb 17, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 14 ratings |
Interview Experience [?] Based on 14 ratings
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Navy Federal Credit Union has 1,575 connections on Glassdoor
| 1–10 of 14 Navy Federal Credit Union Interviews | Sort by |
Financial Operations Analyst at Navy Federal Credit Union
Posted Feb 17, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in Vienna, VA (took a day)
Laid back, goals orientated and personal
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Delinquency Control Counselor at Navy Federal Credit Union
Posted Jan 26, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Vienna, VA (took a day)
I applied for every open position, and was contacted by a recruiter. I then met with my future supervisor and manager and was made an offer.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Member Service Representative at Navy Federal Credit Union
Posted Dec 2, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Fountain Valley, CA (took 4 weeks)
Applied online and got an email back the next day for a personality test. Took the personality test and it took them 2 weeks to call me back for an interview for the next week. Went to a 3:1 interview and they had a list of about 20 interview questions they all went over with me one by one. At the end of the interview they told me that I would be contacted in 2 weeks if I got the position. It has been two weeks and no call back so I assume I didn't get the part.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.
More Navy Federal Credit Union Member Service Representative Interviews
Helpful Interview?
Yes |
No
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Inappropriate?
Requirements Analyst Senior at Navy Federal Credit Union
Posted Nov 3, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Vienna, VA (took 4 weeks)
I received a phonecall from a recruiter expressing interest in me interviewing for a job. She sent me a job description and scheduled my interview for the following week. She also sent a set of directions, some forms to fill out and request for a writing sample, but I didn't get this until I contacted her the day before the interview. She had forgotten to send it.
My interview wasn't very long. A panel of two people to me. They asked some technical questions and some soft skill questions,explained the project that they needed help on. It was very positive and I left quite hopeful.
I didn't hear anything. I sent some emails to different contacts and was told that the process is slow and it is still going on. But weeks later heard that the position was filled from within.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Account Specialist at Navy Federal Credit Union
Posted Oct 19, 2011 — 1 of 1 people found this helpful
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took 4 months)
I applied online in July and a few weeks later received an email to take a skills test. The skills test was an online virtual office type of thing that asked how would you respond to this situation etc. It also asked math questions involving percentages and things like that. I passed it and I'm not very good at math, so it wasn't too difficult of a test. I waited for months hearing nothing back until September when they called me for an interview. They did a pre-interview over the phone asking basic questions and going over what the job entails. They asked me to come in for an interview and so I did the very next day.
I found it neat that you cannot get in or out of the main facility without an ID badge, which makes me feel more secure. There is a lobby in the front and there were two security guards at the front desk. I was taken to the interview room by the HR recruiter and she looked over the paperwork I had to fill out. The paperwork was mostly generic interview questions that required short answers. She left and my actual interviewer came in. I would say the interview was 20 minutes tops, and it was relatively easy. The questions were the same you'd expect at any other interview. The only question that threw me off was "When was a time you had to communicate differently to a person in order to get what you wanted?" But if you can't think of something, make something up!
After the interview, she went over the history of the company and some basic information about it. She went over the benefits and bonuses. She didn't tell me what my salary would be at that time. The interview was pretty laid back and I felt comfortable talking with her.
I got a call the next week saying they were considering me as a candidate, but it could take a while to actually get hired and start the training. My interview was in September, and they called me in October to let me know that I will finally be starting my training in November. My base pay will be $29,500 a year, not including bonuses, holiday pay, evening pay, and weekend pay. They also let you choose which shift you want out of a few. You can work Sunday through Friday, with Saturday off and a random weekday, or you can work Monday through Saturday and have Sunday off and a random weekday. The shifts they offered me were 3pm to 12am, 5pm to 2am, or 5am to 2pm. I'm sure there are more shifts, but this is just what was offered to me.
The hiring process took a really long time, but it's worth it!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (6)
Inappropriate?
Member Service Representative at Navy Federal Credit Union
Posted Aug 19, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took 3 weeks)
Applied online, received a phone call from the assistant manager scheduling an interview for the following week. Came in and interviewed with the branch manager and a recruiter. Branch manager had me fill out an essay and questionaire, went over company details along with benefits package. Both went back and forth with about 20 questions. Was told they would make their recommendations and would follow up the following Monday. Called that Monday to follow-up and was told that they are going to have the recruiter look over the background check, received a turndown email a week later.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.
More Navy Federal Credit Union Member Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Member Service Representative at Navy Federal Credit Union
Posted Jul 20, 2011
1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took a day)
I was called to set up a face-to-face interview after applying on the company website. I set the meeting which was going to be 4 hours of driving one way. Something came up and I had to postpone the interview so I called the day before the scheduled interview to reschedule. The contact person (asst branch mgr) scheduled a phone interview for that day, which I said would be fine. When the time for the interview came I never received a phone call either justifying the fact that they stood me up or to reschedule. This company lacks any professionalism or courtesy.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
More Navy Federal Credit Union Member Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Business Analyst at Navy Federal Credit Union
Posted Apr 6, 2011 — 0 of 1 people found this helpful
2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jun 2009 (took 5 days)
It was fairly simple. The questions were to find out if you would be a fit for the group and the company.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Training Instructor at Navy Federal Credit Union
Posted Oct 15, 2010
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Vienna, VA (took 2 months)
There was a catch to the job offer which they did not share. Initially the recruiter said that she will be offering a higher position based on my experience however after two days she changed the position name which is one level down also reduced the salary by X amount.
The interview board never shared the catch to the offer. They showed a much more glamorous outlook as compared to what it was. Sadly i got to know the real picture after few months of joining and then when i met the recruiter she just ignored me as if she does not know me also.
Interview Questions
Negotiation Details
Feel free to ask them direct question about the profile and what is expected out of you during the domain round.
Negotiate well on the salary because after you join there will be very minimal salary raise.
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at Navy Federal Credit Union
Posted Sep 13, 2010
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2008 (took 2 days)
typical interview questions
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
