Neighborhood Assistance Corporation of America

www.naca.com

Neighborhood Assistance Corporation of America Interview Questions

Updated Sep 19, 2014
Updated Sep 19, 2014
5 Interview Reviews

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  1.  

    Office Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Neighborhood Assistance Corporation of America.

    Interview Details

    Had to be 3 months from applying to getting a call from HR (Ralferal Ramirez). Was set up for a phone interview to be conducted with regional operations director (ROD). ROD called...asked 6 to 7 questions....was asked to have a face to face at local office....met at local office (approx. 5 days later)...semi-professional questions

    Negotiation Details
    none. just a base salary
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Mortgage Counselor Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 5 weeksinterviewed at Neighborhood Assistance Corporation of America in October 2013.

    Interview Details

    long and drawn out as they require licensing to be completed, and out of pocket expense before hiring. Website application submission often unreliable and no prompts or how to info to resolve any issues in submitting application.

    Interview Questions
    • This is a non profit so buying into the mission is as important as experience. So be prepared to decide if this type of work if for you, or are you needing max cash opportunity.   Answer Question
    Negotiation Details
    no negotiation, take it or leave it. They think it is a glorious day to work helping people, which is true. Their representation of compensation possibilities during my tenure were totally unrealistic. I hope it gets better.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Mortgage Counselor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ monthsinterviewed at Neighborhood Assistance Corporation of America in March 2013.

    Interview Details

    Applied online- very time consuming and detailed application. I followed up and received an email that said I would have a better chance of being hired if I volunteered for them. Nonetheless they called me for an intervew a few months later. I had a phone interview with a Regional Manager who was unabble to answer basic questions about benefits and training. They made me an offer via email that referenced their compensation plan but had no specifics about benefits or reimbursement for education I was expected to obtain. I asked for this and never heard back. After 4 days, and having read numerous negative reviews on glassdoor as well as many many complaints on BBB website, I decliend the offer. Over a week later they sent me the same offer letter in the mail. Very disorganized. Every time I got an email from them I got it 3 times- their email system has some issues so I am wary of the rest of their software systems.

    Interview Questions
    Reasons for Declining

    extremely bad glassdoor reviews, bad reputation among mortgage underwriters and numerous complaints on BBB website.

    Declined Offer
    Negative Experience
    Average Interview
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  5.  

    Call Center Manager Interview

    Anonymous Interview Candidate in Charlotte, NC
    Anonymous Interview Candidate in Charlotte, NC
    Application Details

    I applied through other source. The process took a dayinterviewed at Neighborhood Assistance Corporation of America in June 2009.

    Interview Details

    It was a job fair experience for NACA (foreclosure prevention). I got there at 8:30 and waited about an hour with about 2500 other applicants. We first saw a movie about the company and then Bruce Marks, the founder, spoke briefly about the company and how and why he started it. Then we moved as a group to another room and waited about another hour for a one on one interview. I then left the building and received a phonecall about an hour later to come in for another interview later that same day. I came back at 4:30.This interview was a panel interview of about 10 people by 10 people from NACA. The interview lasted about an hour and a half before Mr Marks had to catch a plane and leave very quickly. I didn't get the job but I wish I had. The people really seemed to enjoy working with each other and to also enjoy what they did. I didn't meet anyone that I felt was unfriendly or unprofessional. There was a very diverse group of people running the show and they all worked well together interviewing and questioning people to start the Charlotte office of NACA.

    Interview Questions
    • What was your toughest or most difficult job experience?   View Answer
    • If you were me, what trait or quality would you be looking in filling this position?   View Answer
    • During the panel interview, the main question asked of each of us was pretty straightforward--If hired as Home Save Team Lead for NACA, what would you bring to the table? How would your presence on the team help NACA with its Mission?   View Answer
    No Offer
    Positive Experience
    Average Interview
  6.  

    Mortgage Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Neighborhood Assistance Corporation of America in January 2012.

    Interview Details

    interviewer asked several questions

    Interview Questions
    Negotiation Details
    I was offered the opportunity to travel, all expenses paid
    Accepted Offer
    Positive Experience
    Easy Interview

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