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Netflix Customer Service Supervisor Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

83%
16%

Interview Experience  

50%
50%
0%

Interview Difficulty  

Average Difficulty
4 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Customer Service Supervisor Interview

Customer Service Supervisor
Hillsboro, OR

I applied online and the process took 6 days - interviewed at Netflix in January 2011.

Interview Details – Very easy. Phone screen with a recruiter and then a panel interview with the job offered to me on the spot at the conclusion of the interview.

Interview Question – Nothing really. Very behavioral in all senses to see how I react to pressure, conflict and my management style.   Answer Question

Negotiation Details – They asked how much I wanted per year. I told them and they countered 3k less. I accepted on the spot.


No Offer

Neutral Experience

Very Easy Interview

Customer Service Supervisor Interview

Customer Service Supervisor
Hillsboro, OR

I applied online and the process took 4+ weeks - interviewed at Netflix in July 2010.

Interview Details – I was contacted by a Netflix recruiter and we set up a 1:1 phone interview. The interview went very smoothly and it was clear that I was able to exceed expectations in the position.

I sent a thank you letter that was set to arrive approximately 7 days after the interview.

I followed up with a phone call 2 weeks later and they did not return my phone call or acknowledge me as an applicant in the running for the position.

Approximately 1 month later, another recruiter from the same location interviewed me for the exact same position and had no idea that I had already interviewed for the position.

Interview Question – How would you handle an employee that has attendance issues when we do not have an attendance policy in place?   View Answer


Accepted Offer

Neutral Experience

Easy Interview

Customer Service Supervisor Interview

Customer Service Supervisor
Hillsboro, OR

I applied through a recruiter and the process took a day - interviewed at Netflix in July 2009.

Interview Details – Multiple emails resulted in a face to face with upper management.

Interview Question – Why Netflix?   Answer Question

Negotiation Details – Easy. The offer came immediately after the interview. Advice: Don't just chase the higher $ amount....the chances are that you will not be getting it for long. Sometimes the smaller paycheck is worth the stability.


Accepted Offer

Positive Experience

Difficult Interview

Customer Service Supervisor Interview

Customer Service Supervisor

I applied online and the process took 6 days - interviewed at Netflix in May 2010.

Interview Details – Emailed resume, called for phone interview, brought in for second and third in-person interviews. Job offer call was received two days later.

Interview Question – Why would someone with your background feel qualified for this position.   Answer Question

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