After applying online for a second time I was called. Call one was just to set up the first phone interview. The phone interview was really more of a walk through about the skills test and group interview. Although this may not be the case for everyone. Be sure to familiarize yourself with the company and basic home internet networking. The 1:1 interview was rather short and nothing memorable. The skills test was then given at a computer. Then the group interview later that day. Where concepts like empathy vs sympathy were covered. During this point you need to shine and as out going as possible.

Interview Questions

A customer calls and asks you, "Why did my son receive an R rated film?" What do you say to the customer?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation and a Skills Test.

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Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Dec 2011 (took 5 days)

Recruiter Contacted me over Linkedin. Then we dicussed about my experience both past and current. She asked about the future role that I am looking forward for. Then due to time constraints, she explained a little bit about the company and asked me to check their 2 presentation online on Careers website about Netflix culture.

Interview Questions

What is difference between notify and notifyall?

Answer Question

What is Singleton Design pattern?

Answer Question

How would you efficiently send a 1GB of file over the network? Not about TCP or UDP?

Answer Question

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview.

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Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Dec 2011 (took 3 days)

I really thought the interview went well. Or so I thought. The director was impressed so was the manager and recruiter. Netflix is expanding into other markets and they like the experiences I have.

The position is with the analytics dept, which is more horizontal than vertical. Would have loved to work in a dept like that.

I have a lot of experiences with rec eng/sys and I seriously thought that I had a chance. Come to think of it, I feel that they are prying for what I do in my current company, ie methods, algorithms etc.

Ideas are dime and a dozen. Good thing is I have more in the bag.

Interview Questions

Elaborate on the rec eng you developed for your company.

Answer Question

Why do you use XYZ method? And elaborate on how to improve content optimization?

Answer Question

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Oct 2011 (took 3 weeks)

A colleague share the job opportunity with me as they believed I was a good fit. After reading the description and desired qualifications I submitted a resumé. An inquiry via email came in from the department that I would be working with to set up an interview.

I interviewed with 4 individual employees one at a time, each telling me about what they do more than asking what my qualifications are for the job.

I then was asked to return a week or two later for a video conference interview. I was on-time the interview did not start on time, as I was called in 15 minutes late. Not sure why.

The an Human Resources person appeared to be in their early 20's and was not very conversational or seeking information to determine if I may be a good fit for the position.

Was not impressed with the process.

Interview Questions

Wanted to know if I had ever performed the 'exact' task that they had not yet set up.

View Answers (1)

Other Details

I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Oct 2011 (took 2 weeks)

Got referred through a recruiter and after going through a screening, video interview, phone then group interview I was given an offer. Think quickly on your feet, good under pressure, friendly and flexible and the interviewers should love you. The group interview was a lot of situational role playing so def prep for that!

Interview Questions

can't remember the exact question but be able to handle difficult customers even in a role simulation

Answer Question

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Mar 2011 in Los Altos, CA (took 3 weeks)

I applied online for a software engineering position at Netflix and received an invitation from a recruiter to interview for the position. After a brief phone screen, I was brought onsite to interview for about 4 hours with 5 people. These interviews were very technical and somewhat intense, but fair. They're very upfront about the high-performance culture and expectations at Netflix (see the deck on their website for more details), which I appreciated.

Following the first onsite interview, I was asked to come in again for another half day of interviews. These interviews were less technical and more about (1) the culture and organization of the work environment that I was coming from, and (2) whether or not I was a cultural fit for the company. I'd advise anyone who aspires to work at Netflix to think carefully about how you will answer these types of questions.

I'd thought that both days of onsite interviews went well, and so I was surprised a couple of days later to hear that they'd decided to pass on making me an offer. I was disappointed, as I'd have liked to have worked there at the time. However, with everything that's happened with their handling of price increases and licensing issues over this past year, not getting the job turned out to be a blessing in disguise.

I did feel that the recruiting process was very fast-paced and organized, more so than some other companies with whom I'd interviewed.

Interview Questions

Of everyone on your team at your current employer, who would you keep and who would you fire and why?

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

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Helpful Interview?

Yes | No

Inappropriate?

4.0

Difficult Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Nov 2011 in Los Gatos, CA (took 2 weeks)

After speaking with a Recruiter who had an informal HR interview I was setup for a phone screen. I went through 3 rounds of phone interviews before being rejected.

Interview Questions

How does a garbage collection system work? How will you prevent an object from being garbage collected?

Write N-ary tree traversal code to search a node given a String key.

How many JVM instances does a tomcat server have? How would it handle multiple applications with different versions of same api (for instance log4j)?

Explain wait and notify.

Explain Generics.

What is the difference between a static class and a singleton class?

Why do you want to work for Netflix?

Answer Question

What is a deadlock? Explain.

What is Spring framework?

HTTP is a stateless protocol. How is HttpSession implemented then?

What is String.intern()?

My Hashtable returns in constant time for most keys but for certain ones it takes a while. What is wrong?

Explain volatile keyword. Is volatile keyword thread-safe?

Explain a few design patterns.

Name a few methods from Object class and tell what do they do.

There is an integer array which only contains 1s, 2s and 3s. How will you sort it?

What value has UML added in your projects?

Java API says if you override equals method you should override hashCode too. Why?

Answer Question

Other Details

I got the interview through an Employee Referral and the interview consisted of a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Aug 2011 (took 2 days)

Bizarre. I submitted my app online and they called me a few days later, showering me with praise. And the whole "We work hard / play hard" mantra was repeated over and over. The interview was OK, but the interviewer was clueless about the job. Every question I asked "I don't really know about that ha ha ha...".

They were really pushy to set up a follow up interview with the hiring manager for the next day. I had a previously scheduled commitment (wisdom teeth out) and they basically insisted that I speak to them right after my appointment. Yeah, not gonna happen. So, I re-shuffled my day and the time for our call came and went. No call. No email. No apology. Finally, I emailed them to remove myself from the whole process and they actually had the audacity to ask me if I would refer any of my friends for the position.

Interview Questions

Why do you want to work here?

Answer Question

Other Details

The interview consisted of a Phone Interview.

More Netflix Software Engineer Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Sep 2011 in Hillsboro, OR (took a day)

Computer test asking about the company but you have access to the internet so its an open book test. Role playing questions and that was it.

Interview Questions

What does customer service mean to you?

View Answers (1)

Other Details

The interview consisted of a Phone Interview, a Group/Panel Interview and an IQ/Intelligence Test.

More Netflix Customer Service Representative Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Oct 2011 in Hillsboro, OR (took 2 days)

I had a 45-minute phone interview and then a 2-hour group interview with role playing and a few minor easy tests to take. I was hired and put in a notice to quit my job. Then the day I arrived for training, it became a nightmare scenario:

After Netflix hired me, they gave me a starting time to arrive to start the 2-week training. When I arrived, I was told that they only hired the first 50 people that arrived and I would not be given a job to work there.

I was employed at the time of interviewing with Netflix and since they offered me the job I quit the one I had. Now I have no job and cannot receive unemployment compensation due to quitting. At no point during my interview process when I was offered the job was I told "we will only hire who arrives first".

Based on how poorly Netflix has treated their customer base as of lately and my nightmare experience dealing with this company, I just hope karma works its magic in the end.

This entire ordeal has been a nightmare and I will probably be forced to break my lease, owe thousands of dollars in remaining rent, and will move back home despite having lived on my own the last 10 years with a solid job history. I cannot believe that any company would do to me what Netflix did.

If I had discoved Glassdoor and read the employee reviews written about this customer service call center, I would still have my life and the ability to pay my own bills working my old job.