Netflix Interview Questions & Reviews
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Updated Feb 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 116 ratings 
“Average” Interview
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Interview Experience [?] Based on 116 ratings
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| 11–20 of 116 Netflix Interviews | Sort by |
Customer Service Representative at Netflix
Posted Oct 28, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Hillsboro, OR (took 2 days)
I had a 45-minute phone interview and then a 2-hour group interview with role playing and a few minor easy tests to take. I was hired and put in a notice to quit my job. Then the day I arrived for training, it became a nightmare scenario:
After Netflix hired me, they gave me a starting time to arrive to start the 2-week training. When I arrived, I was told that they only hired the first 50 people that arrived and I would not be given a job to work there.
I was employed at the time of interviewing with Netflix and since they offered me the job I quit the one I had. Now I have no job and cannot receive unemployment compensation due to quitting. At no point during my interview process when I was offered the job was I told "we will only hire who arrives first".
Based on how poorly Netflix has treated their customer base as of lately and my nightmare experience dealing with this company, I just hope karma works its magic in the end.
This entire ordeal has been a nightmare and I will probably be forced to break my lease, owe thousands of dollars in remaining rent, and will move back home despite having lived on my own the last 10 years with a solid job history. I cannot believe that any company would do to me what Netflix did.
If I had discoved Glassdoor and read the employee reviews written about this customer service call center, I would still have my life and the ability to pay my own bills working my old job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Background Check.
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Helpful Interview?
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Customer Service Representative at Netflix
Posted Oct 29, 2011
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Hillsboro, OR (took a day)
I found the job listing for Netflix on craigslist.org and submitted an application on Netflix's website. A couple of days later I received a phone call from a recruiter who wanted to know when we could schedule an interview. She didn't make it clear that we were scheduling a phone interview until the end of the conversation. The next day at the appointed time, I received the call and the interview began. It was a little strange. It was as if she was just reading my resume from the bottom up and asked if I liked the job and why I left. There was hardly any mention of my relevant skills or attitudes towards a call center environment, two things the application placed emphasis on. At the end I was told I would either receive a phone call or an email about the next step. I got off the phone feeling very unsatisfied. We spent more time talking about why I left a job in 2004 than anything actually relevant. Perhaps there is a method behind the madness, who knows.
Interview Questions
"Personal medical reasons."
"Like what?"
Other Details
The interview consisted of a Phone Interview.
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Helpful Interview?
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No
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Human Resources at Netflix
Posted Oct 28, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 (took 2 days)
The recruiter was friendly and personable though a bit ridgid in her questioning. It became clear that she had a limited understanding of what the role we discussed typically entails in larger organizations and why. As a result when I asked about some specific programs or company processes that involve HR generally, she was very dismissive and frankly condesending and essentially said - "we don't have any HR programs". It was a waste of time for me. I had a genuine interest in exploring Netflix as a potential employer but after that experience I would not revisit it nor would I recommend it to any other experienced HR professional looking for a place to expand their skills.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at Netflix
Posted Oct 20, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Los Gatos, CA (took 2+ weeks)
it was the first interview and the process didn't continued.
As the first interview, they just ask me "who I am"
this was the only question.
Interview Questions
Other Details
I got the interview through a Recruiter.
Helpful Interview?
Yes |
No
Inappropriate?
Finance at Netflix
Posted Oct 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2011 (took 2 days)
Internal recruiters call and do a phone screen. If you pass, several members from the team will interview in two rounds. HR also interviews you and asks questions to see how you'd fit such as describe your weaknesses and describe a situtiation where you faced conflict. Do not wear a suit. Even the recruiter will say don't wear a suit. You'll stick out like a sore thumb.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Netflix
Posted Oct 15, 2011 — 0 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Hillsboro, OR (took 5 days)
I first got a call on Monday, the interviewer wanted to set up a time for a phone interview. We set it up for Tuesday.
She called me Tuesday, right on time. She asked some of the basic questions: "Why Netflix?" seemed to be a big one. She also asked about any previous customer service or call center experience I had.
She then had me do a roleplay. She pretended to be a customer calling in about a disk that she had received that was not working, and she needed the movie right away. I played the part of the Customer Service Rep that she was calling.
After the successful phone interview, she set up a time on Friday for an in person group interview. I was told it would last 2 hours. She sent me an email with paperwork I needed to bring in as well as my resume.
I showed up early on Friday and there were already other candidates waiting. In all, 11 people were interviewed at the same time. They do this so they can see your personality with other people, whether you are outgoing or shy. Be interactive! Dont be afraid to talk to the other candidates, they could be your coworkers soon!
We then went on a mini tour of the place (which is really awesome!). We were put into a room where we each had a laptop. We had to take a couple of tests to see where we stand electronically. For one of them, we had to listen to actual call scenarios and pick apart what the customer really needed. For the other, we had to answer basic questions about modems, routers, mac vs pc, etc. For the last, we are given a Netflix login and asked questions about navigating the site. If you are done sooner than your other candidates, you are asked to meet in the lunch room, which is a great way to see some more of the building and even talk to current workers.
Once everyone is back, we return to the room and do some more roleplaying. The interviewer again pretends to be someone talking to you at your place of business and has some sort of complaint (it is not all Netflix, mine was about me owning a cable company). As long as you relate to the customer and show empathy, you should do just fine! She told us consistantly, help the customer as if you were their friend (great values for a company!!).
After that, some of the group was eliminated but in a polite way (she took the only gentleman to not pass and walked him outside). Then the rest of us were asked if we wanted to stay half an hour and shadow a current employee to see what it was like. We all agreed. We were all then each placed with a representative, and just listened in on calls for the next half hour (my guy really knew his stuff!).
Then we were all walked back to the main building that we first entered. One by one they took us back, and then either offered us a position or thanked us for our time!
Interview Questions
Negotiation Details
There really is not much you are able to negotiate. They are a 24/7 call center, and the only one for Netflix in the US, so they need really open availability. They also prefer that you have extremely reliable transportation! They have a really cool benefits package. They give you X amount of dollars for medical a year, but if you dont need medical they just put it into your paycheck as extra money.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Drug Test and a Background Check.
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Engineer at Netflix
Posted Oct 2, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Aug 2011 (took 3 days)
Got contacted by recruiter initially. They saw my LinkedIn profile.
Interview Questions
Reason for Declining
Relocation
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
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Helpful Interview?
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Senior Software Engineer In Test at Netflix
Posted Sep 27, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Sep 2011 in Los Gatos, CA (took 2 weeks)
The interview process was straight forward. I had 3 phone screens, first one was more towards Java and I did not have much experience with Java so did not work out well but I think the interviewer understood that and so came the second interview, who was a engineering manager (hiring manager). Asked some basic questions about my back ground and then there was a higher level testing question. Given a API with minimal documentation and something which is in production for a year, how will you go about testing it.
3rd phone screen was more about resume cross check, spot checking on some of the technologies that I mentioned in my resume.
Flew me down to los gatos (good accomodation), I was provided with the schedule of interview ahead of time, which i liked as it showed that there is thought given to interview process.
There were 7 interviews in 2 sections, if you pass the first technical section of 4 interviews then it moves on to next step of 3 interviews mostly with VP and director level people.
Technical interview
Simple algorithm questions for coding.
then some abstract high level testing question
More emphasis on, whether you will fit the culture which seems to be open in terms of upper management having direct communication with engineers about the directiion the company is taking and why.
It seemed like they are more Hire/Fire kind of culture but talking to the interviewers, it did not seem like there is pressure on them.
Interview Questions
Reason for Declining
The offer was good (you can negotiate a lot), but did not work out for me in terms of all the relocation in terms of cost that I would have to do.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Software Test Manager at Netflix
Posted Sep 25, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Los Gatos, CA (took 2 weeks)
Got the interview via a LinkedIn connection. I had a phone interview with the recruiter, director, and peer manager. Most of the question evolved around my resume,and the level of the types of questions I would say was "average". I probably did not get to the next round due to lack of experience of one or two of their requirements.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Director of Global Payment Technology at Netflix
Posted Sep 20, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Los Gatos, CA (took 2 days)
My interview experience with Netflix was a strange experience. My initial communication with the Netflix recruiter was great, she was very nice and efficient setting up a phone conversation with the hiring manager, everything was scheduled down to the minute.
After the phone conversation I was invited to fly down to Los Gatos to meet with the hiring manager in person along with several peers of this position I was interviewing for. I did a lot of research on Glassdoor.com and spoke to several people about what Netflix's culture. I was very concerned about it what I read and heard from the people I spoke with.
The accommodations that Netflix put me in was a very nice 4 star hotel, the Hotel Los Gatos is a place I would stay at again. They coordinated the flight and provided reimbursement for everything (taxi rides, food etc)
everything was scheduled with the interview panel and clearly communicated to me in writing well before the interviews began. Everyone that I met with was nice and professional with the exception of the Director of Talent Acquisition she was very condescending. She asked me questions about Netflix's competition, of course I answered with Google, Amazon, Apple etc. She then proceeded to tell my why I was wrong and was not very nice about it.
The rest of the interview went on much like any other interview I have been through, the one thing that stood out for me was that everyone was very up front about the culture. If you do not have what it takes you will not last very long at Netflix they make no bones about it. Many questions focused on my experience with firing non-performers and how well I could recruit new talent. It sounds very much like a meat grinder working environment that I wanted no part of.
Leaving the interview I had no intention of accepting any offer that was made no matter how well it paid. I could tell that it would take a certain kind of soulless robot to work at Netflix. They were more concerned with my philosophy on canning people than on global payment technology.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
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