Netflix Customer Service Representative Interview

Interviewed May 2011 (took 3 days)

After applying online for a second time I was called. Call one was just to set up the first phone interview. The phone interview was really more of a walk through about the skills test and group interview. Although this may not be the case for everyone. Be sure to familiarize yourself with the company and basic home internet networking. The 1:1 interview was rather short and nothing memorable. The skills test was then given at a computer. Then the group interview later that day. Where concepts like empathy vs sympathy were covered. During this point you need to shine and as out going as possible.