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      Customer Service Supervisor Interview

      Oct 28, 2012
      Anonymous employee
      Hillsboro, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at Netflix (Hillsboro, OR) in Jan 2011

      Interview

      Very easy. Phone screen with a recruiter and then a panel interview with the job offered to me on the spot at the conclusion of the interview.

      Interview questions [1]

      Question 1

      Nothing really. Very behavioral in all senses to see how I react to pressure, conflict and my management style.
      Answer question

      Other Customer Service Supervisor Interview Reviews for Netflix

      Customer Service Supervisor Interview

      Nov 16, 2015
      Anonymous Interview Candidate
      Salt Lake City, UT
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Netflix (Salt Lake City, UT)

      Interview

      Spoke with a recruiter via phone. Explained my 11 years experience as both a manager and a trainer. Apparently, Netflix frowns upon trainers and workplace education because I was told directly that trainers aren't considered for supervisor positions. This is despite my ALSO having management experience, and the fact I've managed operations managers in my past. I have integration software experience, technical issues with apps experience.

      Interview questions [2]

      Question 1

      How would you handle an individual who is missing from work often?
      1 Answer

      Question 2

      Do you have experience with technical support?
      1 Answer
      2

      Customer Service Supervisor Interview

      Apr 21, 2012
      Anonymous Interview Candidate
      Hillsboro, OR
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Netflix (Hillsboro, OR) in Jul 2010

      Interview

      I was contacted by a Netflix recruiter and we set up a 1:1 phone interview. The interview went very smoothly and it was clear that I was able to exceed expectations in the position. I sent a thank you letter that was set to arrive approximately 7 days after the interview. I followed up with a phone call 2 weeks later and they did not return my phone call or acknowledge me as an applicant in the running for the position. Approximately 1 month later, another recruiter from the same location interviewed me for the exact same position and had no idea that I had already interviewed for the position.

      Interview questions [1]

      Question 1

      How would you handle an employee that has attendance issues when we do not have an attendance policy in place?
      1 Answer

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