Netflix Operations Supervisor Interview Questions & Reviews

Interviewed Oct 2009 in Northborough, MA (took 1 week)

I was up for a operations supervisor job at Netflix's facility in Northboro, Ma. I went through all the interviews ranging from the operations manager, HR, and finally with the regional manager. They seemed to like me, the interviews went well until I asked a question to all of them. I told them the that the CEO of Netflix Reed Hastings made a comment in the Wall Street Journal in July addressing their shareholders, that Netflix plans to be 100 percent operation in 5-7 years with online streaming and will be getting out of DVD copies all together. So I asked all the interviewers if this is true what will become of operations personnel in that time frame. Well, they all became very defensive stutttering that there will always be a need for DVD copies blah blah blah. They all became very irate with the question. I was very surprised since I was asking a question based on a factual statement by the owner of the company. They ended up not offering me the job and when I asked the recruiter why he said that they all felt I would not be a team player. He stated the regional manager felt that my devotion to the corporate mission would be in question. Huh? All I asked was what they thought of the CEO's comment and how it would impact operations personnel in 5-7 years. Of course this implies that there might be a 70 percent reduction in their workforce if they go to online straming forcing most of their operations hubs to shutdown. What a joke! I'm glad I dodged that bullet. It would be the kind of job where you can feel your blood leaving your hands while gripping the steering wheel as you pull in to the parking lot go to work there every morning at 2am.