New York Public Library Interview Questions

Updated Apr 11, 2015
Updated Apr 11, 2015
28 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Enrichment Zone Tutor Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at New York Public Library (New York, NY) in January 2015.

    Interview

    Submitted online via the NYPL career opportunities portal. Received an email a few weeks later about setting a time for an interview. Interview was 1-on-1, fairly relaxed, with stock questions based on working with kids and tutoring kids. Brush up on why you want to be a tutor and what tools you have to help kids learn. Be prepared for situation-based questions, scenarios, etc.... Pedagogical knowledge could help, too.

    Interview Questions

    • A lot of questions about working with kids. For example, Johnny seems to be distracted today and not motivated to do his homework. Something is clearly bothering him. What do you do? Lots of situational things... Also, What do you hope to gain from being a tutor?   Answer Question
  2.  

    Senior Page Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ monthsinterviewed at New York Public Library (New York, NY) in March 2013.

    Interview

    I interviewed with two ladies, Maria and LIz. It was a lot of generic situation questions. But it was pretty simple. Customer service is really important here. I'm not sure why that surprised me, but it did.

    Interview Questions

  3.  

    Literacy Leaders Program Assistant Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at New York Public Library (New York, NY) in February 2015.

    Interview

    Vs tarted with a phone interview and then she offered for me to come in, it was very friendly and laid back. Sat upstairs In the library auditorium with the program manager and the library manager. Asked me basic questions about myself and informed me of the role. Very nice and made the job seem like fun. I accepted and I'm glad I did. Fun job.

    Interview Questions

    • What would you do if left alone with the kids to teach?   1 Answer
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  5.  

    Library Page Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at New York Public Library.

    Interview

    The first interview is by one person and they will give you index cards to test your organization skills. Then a second interview will take place if all went well, you will be questioned by two staff members.

    Interview Questions

    • Several questions included about your studies, interest, goals, and as to why you wish to be employed by said library.   1 Answer
  6.  

    Librarian (Children's) Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ monthsinterviewed at New York Public Library in December 2014.

    Interview

    I applied to several openings over a four month period (thankfully the make it very easy to apply to new positions with your stored information.) I was eventually called to interview with an HR representative. Ideally, he would have liked for me to come to his office, but I am currently living out of state so they settled for a phone interview which lasted about 45-minutes. A couple weeks later, I was called by one of the branch managers for an in-person interview. (She was even willing to do a Skype interview - though I accepted the in-person interview since I was going to visit the city anyway.) The in-person interview was a one-on-one interview between me and the branch manager. Originally, she said the interview would only last about 30-minutes; however, it was a full-hour before we finally wrapped things up.

    Interview Questions

    • Tell me about a time you creatively answered a patron's question.   Answer Question
  7.  

    Development Manager Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at New York Public Library in October 2012.

    Interview

    The process took a few months, there were a number of interviews. First a phone interview, followed by a meeting with HR, then a meeting with the manager, followed by the head of the department

    Interview Questions

  8.  

    Library Page Interview

    Declined Offer
    Positive Experience
    Average Interview
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at New York Public Library.

    Interview

    I applied online to various locations. I only revieved correspondence from the main branch. I recieved a call that i missed due to being at an internship. No voicemail. Then an email that afternoon to set up an interview. I got there early and had to wait because the interviewers was late. They took me to the back of the old storage room and pulled some chairs up. They were friendly and very approachable. They asked the basic questions and really want to make sure youre a team player, so they emphasize on questions dealing with teamwork and customer service.

    Interview Questions

    • They want an example that shows your customer service skills   Answer Question

    Reasons for Declining

    At first I got the impression that because I lack customer service experience they overlooked me. A month later I was offered the job due to there still being vacancies, however because I wasn't enrolled in college this semester I couldn't accept the job.

  9.  

    Professional Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 7+ weeksinterviewed at New York Public Library.

    Interview

    I was called for a screening by HR, which went well. I was the given a second round interview with the team I would work with. I thought that interview went pretty well except one interviwer was moody and rude. Needless to say I moved on and had an interview with the senior leader of the department. I was told I was a final candidate. The issue is that I never received a call back regarding an offer or telling me I didnt make it. The sad part is I had to go online and search for the job to only to find out it was closed. Very unprofessional. I am a seasoned professional and this is the first time this has ever happened to me. However based on the reviews of current employees this should not be that shocking. I will be letting everyone know about my bad experience with NYPL.

    Interview Questions

    • Tall about your previous experience and how it relates to this job.   Answer Question
  10.  

    Library Information Assistant Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at New York Public Library in July 2014.

    Interview

    They have an initial HR interview for the position, and if you pass it, they submit your materials to the branch managers, who call you as they wish. The branches with openings do not necessarily sync up with the openings posted online. They prefer to call with interview offers, and then when you set a date, they will typically email you a confirmation. Then they'll either call you with an offer or mail you a rejection letter. Physical mail. Which takes forever to receive.

    Interview Questions

    • Not so much unexpected, as difficult to answer--I was asked about what I thought about the programming of the NYPL. I had researched what I thought was the specific branch I was applying to, but it turned out she meant the NYPL as a whole, and their library-wide programs.   Answer Question
  11.  

    Pre-Professional Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied online. The process took a dayinterviewed at New York Public Library.

    Interview

    I was called in for an interview by the woman who would become by manager and then a few days later I received a call from HR saying that I was hired.

    The Interview process was fairly laid-back. I didn't feel as if the interviewer was trying to trip me up. She presented the requirements and description of the position with good detail and answered any questions I had. It was a positive experience.

    Interview Questions

    • Tell me about a time where you had to solve a problem.   Answer Question

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