I applied through a recruiter and the process took 1 week - interviewed at Next Step Living in October 2013.
Interview Details – I was told about this position by my recruiter, who thought I was a good fit, and he got me the interview. The company holds group interviews, and only holds them once a month at a specific time. Therefore I had to take a half day off of work at my current job. I was very prepared for the interview, I read the whole website over, and wrote down all the questions I had regarding the company and the position duties. I was in the interview with three male candidates (I'm female). The first part of the interview was two employees showing a video (basically repeating everything I had read on the website) and then doing a presentation. After this was the one-on-one interviews. But since there were 4 candidates and only 2 employees, only 2 got to be interviewed first, while the other 2 candidates sat in the conference room twiddling their thumbs. Because of the group interview process, the whole process lasted probably 3 hours. This was a huge waste of my time, especially since I was not even offered the job. Also the two employees seemed to contradict each other the whole time. I think one reason I did not get an offer was because I was honest about not wanting to screw customers over. I think you have to be a greedy salesperson to work here.
Interview Question – was asked specific questions about different kinds of insulation Answer Question
I applied online and the process took 4 days - interviewed at Next Step Living in September 2013.
Interview Details – Applied online and heard back from a recruiter probably the next day. Had a quick phone screen and then was invited to a group interview a few days later. First there was a presentation to the group by a team leader. I was the lone female candidate of five or six total. The presenter spoke on all aspects of the job, and at one point he mentioned that it could be quite hectic. He asked if any of us had ever been a server at a restaurant. One guy raised his hand. The presenter then singled me out and was shocked that I had never been a waitress, which was kind of uncomfortable. Then we all took a skills/math test, a computer test, and proceeded to a one on one interview. The man mostly just asked me if I was still interested in the job and if I thought I could do it. The job ended up seeming much more sales-oriented than I originally thought, so it really didn't seem like a good fit.
Interview Question – Math skills test required knowing energy/power units like kwh, kw, etc. Answer Question
I applied online and the process took 3 days - interviewed at Next Step Living in January 2014.
Interview Details – Interview was pretty straight forward. Simple math test in the beginning, going over calculating areas and energy produced. Next was a computer literacy test which I found pretty pointless but I guess it was to see if you can follow directions in a time constraint. The in person interview was with one of the Home Energy Advisor field managers and was pretty straight forward, however I felt like it was rushed and the manager was not really into it. Personally it did not seem like the job I was really into since it focused heavily on sales and corresponding commissions.
Interview Question – Convince me why I should invest in new windows. Answer Question
I applied online and the process took 5 days - interviewed at Next Step Living in November 2012.
Interview Details – Sat down with the Inside Sales Manager and the VP of Sales (he normally doesn't join) pretty standard interview. They "took a chance" on me because I was a recent grad and didn't have much experience by then, that was the most memorable part of the interview.
Interview Question – I was asked what I wanted to do in the company and it's still something I'm trying to figure out. Answer Question
Negotiation Details – I was able to negotiate.
Very Easy Interview
I applied through a recruiter - interviewed at Next Step Living in August 2013.
Interview Details – I interviewed with two different managers, and was promptly contacted via email with salary compensation.
Interview Question – This was a very basic sales interview. Do you have experience in sales? Why would you be a good candidate? Nothing out of the ordinary. Answer Question
Negotiation Details – I accepted point blank, there was no negotation. There was an offer and I accepted. They told me I would make 100k+ a year, and so far I make not much more than minimum wage.
Very Easy Interview
I applied through other source and the process took 1 week - interviewed at Next Step Living in September 2013.
Interview Details – Very misleading , this a right wing MIT business strategic masters grads looking to flip the company for a profit. NOT using the whole house approach when performing a BPI Certifed audit. NOT installing anything in house. Lead energy auditors don't quote solar or any HVAC. Extremely misleading with little room for advancement . Also hectic and undeveloped day to day processes.
Interviewed at Next Step Living
Interview Details – Group informational session, in which they explain the company's goals and basic business model - 20-30 minutes; then a quick 15-minute or so individual interview in another room. Focused on why you want to work there and not anywhere else. Snacks provided. The basic business model is a commission-based salary with a $12/hour safety net in case you worked the hours but couldn't make a sale.
Interview Question – "So, why this (position)?" Answer Question
Reason for Declining – It was a little different from what I expected. More door-to-door marketing than expected, and while part-time, a full 5-days a week / 9 to 5 schedule is expected, not to mention transportation.
I applied online and the process took 2 weeks - interviewed at Next Step Living in January 2013.
Interview Details – First you have to deal with HR to get into pipeline for hiring manager - this was not that hard. Phone interview with HR asked mostly behavior questions. Next it was on to the Hiring Manager who makes decisions for 3 different divisions of sales(all 3 are basically interchangeable). Easy interview if you have decent to average experience selling in the home and can present yourself well.
Interview Question – How do you sell? Do you know Robert Cialdini? View Answer
Negotiation Details – No negotiations - "standard package" was offered. Small base plus commission.
The process took 2 weeks - interviewed at Next Step Living in September 2011.
Interview Details – I submitted an online application and was contacted about two weeks later to set up an in-person interview for the next week. I arrived at my interview 15 minutes early, but had to wait for about 35 minutes to actually speak to anyone. My first interviewer was fairly intense about testing my knowledge of the energy industry and my sales skills. He outlined the job in detail and although he claimed otherwise, seemed to be attempting to intimidate me by citing extremely high working hours, and potentially low income due to commission rates. My second interviewer asked me only a few questions about my energy industry experience and gave me a skills/intelligence test consisting of simple math (percentages, division, multiplication) and building knowledge (how to draw a blueprint, label structural elements).
Interview Question – How could you sell a financially unstable person further home energy improvement measures like new insulation or windows? View Answer
Reason for Declining – The job included a lot of driving, and would not have strengthened the skills I was looking to improve.
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