Nordstrom Department Manager Interview Questions

Updated Jun 16, 2015
18 Interview Reviews

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Helpful (1)  

Department Manager Interview

Anonymous Interview Candidate in Los Angeles, CA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 5 daysinterviewed at Nordstrom (Los Angeles, CA) in February 2015.

Interview

Apply online and HR or the Store Manager will reach out to you to set up an interview. There will be a phone interview and an in-person interview. However, if the store manager needs to hire quickly (during holiday seasons), it may just be a phone interview, so be prepared to give your best at any time.

Interview Questions

  • They give you some specifics about the department and ask how you will deal with it. For example, This floor has a million dollar seller, how will you meet their needs while still holding them accountable for tasks on the floor?   Answer Question
  • This department has seen a decrease in (specific department number), what will you do to change that?   Answer Question

Other Interview Reviews for Nordstrom

  1.  

    Department Manager Interview

    Anonymous Interview Candidate in King of Prussia, PA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeksinterviewed at Nordstrom (King of Prussia, PA) in January 2015.

    Interview

    Typical retail interview. Ask strengths and weaknesses. Retail math. Phone screen with HR and then in person with manager of department you applied for. Sales drill given at end of interview. Store tour and meet with store manager and HR manager in person

    Interview Questions

  2. Helpful (1)  

    Department Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 daysinterviewed at Nordstrom.

    Interview

    one interview with the store manager. This was as transfer from one store to another so the interview process was a bit easier than most. As long as your confident that you knowledge and experience necessary for running a department and show that you know what you are doing you will pass the interview easily.

    Interview Questions

    Negotiation

    negotiated salary

  3.  

    Department Manager Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    You need to love customer service. Our company has a tradition of an outside of the box to please our customers, be sure which position you want to work, be passionate and honest

    Interview Questions

    • all the questions are pretty simple, be honest at all times   Answer Question
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  5. Helpful (1)  

    Department Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online – interviewed at Nordstrom.

    Interview

    apply online. Taleo system is used to sort applicants. HR does first interview. If applicable Department Manager does 2nd interview. Background checks are performed. Offer made by Department Manger, HR does notifies rejections.

    Interview Questions

    Negotiation

    There are no negotiations.

  6. Helpful (1)  

    Department Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Nordstrom.

    Interview

    Phone screening with recruiter. Following week interview with regional manager and Head Chef and after that another interview with a GM. The total interview process took 30 days.

    Interview Questions

    • Both in person interviews were very professional but not with a lot of Q&A, but more like a conversation about past experiences in the field. Maybe the most unexpected question was what is favorite restaurant to eat and why.   Answer Question
  7. Helpful (1)  

    Department Manager Interview

    Anonymous Interview Candidate in Edison, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Nordstrom (Edison, NJ) in October 2013.

    Interview

    Hired over the phone. No formal interview. They checked my references and spoke to my current department manager, store manager and regional manager and offered me the job that same day.

    Interview Questions

    • What is is your biggest opportunity (what can you work on)?   Answer Question
  8. Helpful (1)  

    Department Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Nordstrom.

    Interview

    Nordstrom is known for promoting from within, which is why interviewing for a department manager is a different experience every single time. I was promoted from within my store and already had rapport with my store manager, so I literally expressed my interested then applied online. I was job offered a few days later. From outside of a store / region, however, the process is a bit different. Normally, you would interview with the regional for that division, then the store manager.

    Interview Questions

    • Since I never went through a formal interview there was nothing to throw me off.   Answer Question

    Negotiation

    You can negotiate. However, I did not. Normally there is very little room to budge with salary.

  9. Helpful (3)  

    Department Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Nordstrom (Seattle, WA) in August 2011.

    Interview

    Nordstrom has a detailed interview process which makes it easy and fair for both the interviewer and interviewee. Those interested in working for the company may apply online and the company is very good about responding to interested parties in that manner. The hiring process is clear, done in a quick and concise manner, and completed usually within a matter of weeks.

    Interview Questions

    • When applying for a sales position, I was handed an item my manager was holding and he asked me to sell it to him on the spot. Fun, but I had to think on my feet and in the moment.   1 Answer

    Negotiation

    Because it was a sales position, it was a straight offer and there was no negotiation in it.

  10.  

    Department Manager Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source – interviewed at Nordstrom (Saint Louis, MO) in February 2011.

    Interview

    It was a good experience. I like the casual feeling of the atmosphere. It didn't feel forced. The people conducting the interview made you feel very welcomed. All questions about the position and the history of the company were answered appropriately. I left feeling good about the process and most importantly about the position in the company.

    Interview Questions

    • Where do I see myself in 5 years   1 Answer
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