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Nordstrom Interview Questions & Reviews
Getting the Interview 596 Interviews
Interview Experience 532 Ratings
Sales Associate at Nordstrom
Accepted Offer – Reviewed May 16, 2013 New
Interview Details – Apply online- Phone Interview- In Store Interview with Department Manager - Final Interview with Store Manager.
Interview Question – Mock Selling Test Answer Question
Helpful Interview?
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No
Problem with this interview?
Sales Associate at Nordstrom
Accepted Offer – Reviewed May 13, 2013 New
Interview Details – I submitted my application through their online system. In a couple days, someone from the HR department called me and asked a few behavior questions, what challenges have I overcome? Tell about a time when you took initiative. Very generic and took about 15 minutes. At the end of the phone interview, she asked me to come in for a in person interview. At the store, I was greeted and taken to their back offices. I first sat with the HR lady I had talked to on the phone and answered a few more generic behavioral questions that related to sales. She asked me which departments I was interested in working in and introduced me to the manager of one of those departments. The department manager asked me to pretend like she was a customer and try and sell her some clothes. The whole in store interview process took about an hour. The next day, the HR lady called and told me that the department manager I had hired decided to go with someone else but she wanted to find another department for me to work in. I went in for another interview at the shoe department that was similar to the one I had before. The HR lady later called and told me that I had gotten the job at the shoe department.
Interview Question – I am a young business woman who has just recently entered the professional workforce and is in need of a new wardrobe. Pretend you are the salesperson and approach me as if I had just walked in to the department. View Answer
Helpful Interview?
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Salesperson at Nordstrom
Accepted Offer – Interviewed in Pittsburgh, PA Jun 2012 – Reviewed May 13, 2013 New
Interview Details – I had two interviews with two different department managers. They had me put together outfits or practice selling an item such as a clipboard.
Interview Question – When was a time you found yourself needing to make a compromise with others? Answer Question
Negotiation Details – No negotiating. There is base pay if commission does not exceed the base pay wage.
Helpful Interview?
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Sales Internship at Nordstrom
Accepted Offer – Interviewed in Brea, CA – Reviewed May 13, 2013 New
Interview Details – Received a phone call from internal recruiter and was interviewed on the spot. Asked to come in for face to face. Interviewed with HR, then asked to interview with Dept. manager on the spot. Hired right away.
Interview Question – Pretty basic. nothing too hard. Answer Question
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Cashier at Nordstrom
No Offer – Reviewed May 12, 2013 New
Interview Details – One over the phone interview and one in-person interview
Interview Question – Give an example of a time when you worked in a team. Answer Question
Helpful Interview?
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Sales Associate at Nordstrom
No Offer – Interviewed in Miami, FL – Reviewed May 10, 2013 New
Interview Details – I applied online and I never heard anything back from them,
Helpful Interview?
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No
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Commissioned Sales Associate at Nordstrom
Accepted Offer – Reviewed May 10, 2013 New
Interview Details – The interview process took a little bit longer than I thought, as I originally thought that I did very well in the interview but was not called back for some time. Fortunately, I did get the job. The interview was great, but I would recommend being prepared to show your sales demonstration on the floor. Your manager will pretend to be a customer, and ask you something she/he is looking for. Provide a LOT of options, and go above and beyond what they ask. Take charge, and be confident. I suggest going in and checking out the floor layout prior to your interview, and be prepared to wow them with a selling performance that is up to par.
Interview Question – How do you feel about knowing your sales performance will be public knowledge to coworkers on a regular basis? Answer Question
Helpful Interview?
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No
Problem with this interview?
Sales Associate at Nordstrom
Accepted Offer – Interviewed in May 2013 – Reviewed May 9, 2013 New
Interview Details – I met the department manager in the department and she took me into a separate room to go over some questions. They seemed like very basic retail questions just asking about previous experiences and how you might confront certain scenarios in the workplace/at Nordstrom. It was maybe 45 minutes long but she also explained a lot of what it is like to work there to me so it wasn't 45 minutes of hard interrogation.
Interview Question – I didn't really prepare at all but all of them were pretty expected. Just be familiar with what you have done recently that may involve skills you could use in retail. One of the questions was why do you want to work in this department and so make sure to have a specific reason for that department because otherwise they won't really have a reason to hire you as opposed to letting other departments taking you. Answer Question
Helpful Interview?
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Women's Shoes Sales Associate at Nordstrom
Accepted Offer – Interviewed in Roseville, CA – Reviewed May 9, 2013 New
Interview Details – Applied on their website. Got called in. Department manager interviewed me. Showed me around stock room.
Interview Question – Tell me a time you went above and beyond for a customer? Answer Question
Negotiation Details – no negotiation
Helpful Interview?
Yes |
No
Problem with this interview?
Retail Sales Associate at Nordstrom
No Offer – Interviewed in Skokie, IL – Reviewed May 9, 2013 New
Interview Details –
Went on snag a job and got an email literally the next day asking for a phone interview. Did a phone interview with HR and she really liked me so helped me set up a skype interview with the department manager. (I was going out of town for a week so i couldn't go in to interview)
HR Questions:
Why do you want to work at Nordstrom? What are some of the negative things you see from commission based pay? When is a time you went above and beyond? What are the steps you take to maintain the relationship with a customer?
Department Question:
When is a time when you worked in a team environment and what was the result? When is a time when you exceeded expectations in the work place? When have you delt with an irate customer? Tell me about a time when you have worked in a competitive environment.
Interview Questions
- What attracts you to working at POV? I didn't know what that was. It was an area basically that had a lot of older fashionable women. View Answer
- Look around, sell anything you want Answer Question
Helpful Interview?
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No
Problem with this interview?
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Nordstrom – Why Work for Us?
Nordstrom, Inc. is one of the nation's leading fashion specialty retailers, with 231 U.S. stores located in 31 states. Founded in 1901 as a shoe store in Seattle, today Nordstrom operates 117 Full-Line Stores… — Full Overview
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