Nordstrom Interview Questions & Reviews
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Updated Feb 10, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 289 ratings 
“Easy” Interview
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Interview Experience [?] Based on 289 ratings
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| 21–30 of 289 Nordstrom Interviews | Sort by |
Nordstrom Web Team at Nordstrom
Posted Dec 22, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Oak Brook Mall Branch, IL (took 4 days)
Our Norstrom store had 1 job open for the web team!
U pick out items from our store that customers order from our catalog and the Internet . The Web team is giving so many items to find in an hourly fashion . Then they ring it up as a sale !
I would have gotten my hourly rate @ $10.85 an hour. W no commission !
The manager told me she would get back to me in 4 to 5 days because she had 30 people applying for the job! I didn't get it .
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cosmetics Counter Manager at Nordstrom
Posted Dec 15, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Annapolis, MD (took 2 days)
Phone interview after submitting application and taking online test . Then went in to speak with HR set up interview with Department Mgr, then interviewed with Department Manager and then Store Manager
Interview Questions
Negotiation Details
No negoittaton was told this is what we pay
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation, an IQ/Intelligence Test and a Background Check.
More Nordstrom Cosmetics Counter Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Cmio at Nordstrom
Posted Dec 14, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 (took 2 weeks)
It was for a very basic position-entry level and there was a panel of 8 people all asking different questions. Felt very intimidating for a $15 an hour job,
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Department Manager at Nordstrom
Posted Dec 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took 2 days)
1 phone interview with HR, 1 in person interview with HR, 1 interview with department manager
Interview Questions
Negotiation Details
Not able to negotiate - salary is based on how much volume your department does
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Commissioned Sales Associate at Nordstrom
Posted Dec 8, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 3 weeks)
My interview experience was pretty cut and dry. I was was first called for a one on one experience. There I met with a most pleasant HR Representative. She asked me the typical situational questions, such as how you would handle a disgruntle customer and what is your idea of good customer service? She was very easy going and talked a lot about the company which made it easier for me to pick up cues on what they expected in an employee. I ensured that I was customer service oriented. At the end of the interview, I was told that she would be contacting me to schedule an interview with a department manager. This happened almost three weeks later. I met with the department manager. He asked me the same type of interview question, showed me around the department floor (women shoes). Told me he would be in touch. A few days later I was sent a email requesting a consent for a background check. That took a few more days...after every
thing was completed I was offered a sales position.
Interview Questions
Negotiation Details
no negotiations.
Other Details
The interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
More Nordstrom Commissioned Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Commissioned Sales Associate at Nordstrom
Posted Dec 6, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Nashville, TN (took 2 months)
A while after online application, I received a phone call from corporate HR, when we discussed my background. Then an appointment was scheduled for the one-on-one interview in town at a hotel. It happened a month later and that took two days. First interview was with one dept assistant mgr, then a second interview with another dept manager.
The first manager asked me to sell her something and took a piece of jewelry off and handed it to me. I had to convince her to buy it and she did role playing. She asked me who my fashion role models were and why. The second manager was more chatty and wanted to get into my personality more. It was not at all about role playing.
The next day I met with the second manager again who offered me the job.
Interview Questions
Negotiation Details
No negotiation phase. They do not really negotiate. I mentioned I needed a certain day off every week. The manager wanted to know when I could work and what my limitations were. That was it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
More Nordstrom Commissioned Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Intern at Nordstrom
Posted Dec 4, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 2+ weeks)
There was a phone interview where they ask you where you see yourself in 5 years, why do you want to work for the company, and why sales. They will also tell you about the office and culture. Be sure to ask a lot of questions.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Nordstrom Intern Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted Nov 29, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Bellevue, WA (took 1 week)
I got a call after applying online to many Nordstrom seasonal positions. She asked me a few simple questions like why do you want to work for nordstrom, and what area of the store are you most interested in. I then scheduled an interview, and prepared answers to a lot of questions I thought she'd ask. I did well during the question portion, then she wanted me to sell her a full outfit from the store but I had to figure out what it is she truly wanted, and she was being a typical difficult customer. She was saying things like 'oh i'm just browsing,' 'i don't like that', i'm shopping for a friend,' 'i don't know,' etc. It was really difficult and awkward, then she never called me. I called her to check in and tell her that I was still interested but they offered the position to someone else.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Nordstrom Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Project Manager at Nordstrom
Posted Dec 1, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Seattle, WA (took 6 weeks)
I had two very informal phone interviews; one with the head recruiter and one with the hiring manager. Since both of these went very well, I was scheduled for an onsite panel interview. The time from my first contact with the recruiter to the panel interview was approximately 5 weeks. They take their time between each step to discuss internally - it can leave a bad impression with an outside candidate that is just waiting to hear, but the recruiters never seemed put off if I reached out to them for updates. Everyone is very customer focused and speaks to the inverted pyramid approach at Nordstrom which were two of the main reasons I was interested in this company. These are two key areas that someone should read up on (Google Nordstrom's Inverted Pyramid or The Nordstrom Way) if they are pursuing a job with Nordstrom.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Nordstrom
Posted Nov 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 5 days)
the HR person is friendly and ask typical resale questions. Be prepared and have a good attitude and you will be ok.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Nordstrom Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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