Nordstrom

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Nordstrom Interview Questions & Reviews

Updated Jul 21, 2014
All Interviews Received Offers

Getting an Interview  

85%
5%
4%

Interview Experience  

73%
19%
6%

Interview Difficulty  

Average Difficulty
997 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Austin, TX

I applied online and the process took 2 weeks - interviewed at Nordstrom in November 2013.

Interview Details – Very laid back, easy going and friendly. Arrived to Customer Experience and waited to be escorted to the back of Nordstrom. The manager arrived not long afterwards and led me back to a small room with a table and two chairs and we sat down and she asked me various questions about my experience.

Interview Question – Tell me about a time when you helped a disgruntled customer, how did you turn it around?   Answer Question

Negotiation Details – It was very relaxed and easy.


Accepted Offer

Positive Experience

Average Interview

Commissioned Sales Associate Interview

Commissioned Sales Associate
Las Vegas, NV

I applied online and the process took 5 days - interviewed at Nordstrom.

Interview Details – Applied online and about a month later I received a call for an interview. 1st was a phone interview with the HR manager of that specific store location. Then a in person interview with the same HR manager. Hiring and interview process moved swiftly. I interviewed with the men's furnishing and men's designer dept. managers the same day. Then the next day I interviewed with the store manager.

Interview Question – The questions were pretty basic. "Tell me about yourself?" "Describe some difficult situations in a selling environment?" "Where do you see yourself working within the dept store?"   Answer Question

Negotiation Details – No negotiations. Base pay plus commission. Different comm. for different depts.


Accepted Offer

Neutral Experience

Seasonal Cashier Interview

Seasonal Cashier

Interviewed at Nordstrom

Interview Details – Applied online and created a profile. Was contacted by HR and was given an informal phone interview. Then a dept manager called me to set up an in person interview. The in store interview was 2 parts, a verbal with multiple questions and scenarios and then a practical where you go on the sales floor and "sell" product to the interviewer.

Interview Question – The practical was challenging, one of the follow up questions was "How would you close this sale?" You are forced to be quick on your feet.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
Atlanta, GA

I applied online - interviewed at Nordstrom in June 2014.

Interview Details – The process for me started off Rocky, I applied and didn't hear back for about two weeks so I called HR and I was informed she was going through the applications as we speak. So time went on and I didn't hear back so I kept calling and never got any response so I just let it go. So maybe a week after that HR called me and we had a phone interview. A week after that I didn't hear anything so I called back and a manager contacted me two days later. I then had a second phone interview and then was asked to come in for the interview which was on a Thursday. I heard back from Nordstrom Friday and was offered the position.

Interview Questions

Negotiation Details – None. Commission only


Accepted Offer

Positive Experience

Easy Interview

Visual Stylist Interview

Visual Stylist

Interviewed at Nordstrom

Interview Details – 30 minute interview process, where Visual Manager goes through a series of questions from a handout. Pretty standard questions, and casual conversation between manager and I. Following interview process, walked around store with manager and had to pull 3 looks based on a picked trend. Overall, I had fun!

Interview Question – Describe a time when you had to lead a team and what was the outcome.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Women's Specialized Manager Interview

Women's Specialized Manager

I applied through other source and the process took 1 week - interviewed at Nordstrom.

Interview Details – Hiring and interview process is seamless. Ask general questions about your work history and experiences. Excellent customer service is a must. No return policy effects the sales associates pay on any give pay period; never hurting company sales.

Interview Question – Tell me a time when your manager set a goal for you, what did you do, and what was the outcome?   Answer Question

Negotiation Details – There is no negotiation of pay.


Accepted Offer

Positive Experience

Average Interview

Commissioned Sales Associate Interview

Commissioned Sales Associate
Bloomington, MN

I applied online and the process took 3 days - interviewed at Nordstrom in October 2013.

Interview Details – I applied online, and a day later I got a voicemail in which I was offered a phone interview. The phone interview was a pretty standard one, it seemed like a way to weed out non-serious applicants and weirdos. I completed the phone interview that night, and had an in-person interview the next morning. I was offered the job by phone, just four hours after my in-person interview.

Interview Question – How would you handle an angry or upset customer?   View Answer

Negotiation Details – There was no negotiation process. The pay is 100% commission.


Accepted Offer

Neutral Experience

Cashier Interview

Cashier

I applied online and interviewed at Nordstrom.

Interview Details – Process took about a week and a half. First filled out an app online, then had a phone interview with HR, then an in person interview. The questions were simple and to the point even though I did not have any previous retail experience, I could apply the questions to school.

Interview Question – Tell me about a time in which you didn't achieve a goal.   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Inventory Processor/Seasonal Web Fulfillment Interview

Inventory Processor/Seasonal Web Fulfillment

I applied online and the process took 1 week - interviewed at Nordstrom.

Interview Details – I got a phone call and had an impromptu phone interview the day after I applied. It was really out of the blue but lasted no more than 15-20 min. They asked why Nordstrom, when was one time you worked in a team and what was the out come. Really easy questions. Then I had an interview with one of the managers about a week later. They are really looking for people to work for the anniversary sale so the interview was super casual. Just have a good personality and you'll get the job.

Interview Question – Talk about one time your supervisor or manager asked you to do something that was outside of your job description and what did you do.   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Fashion Specialist Interview

Fashion Specialist
Miami, FL

I applied online and the process took 1+ week - interviewed at Nordstrom.

Interview Details – First, I was called and was given a mini interview over the phone. Second, asked to have an official interview. I was hired, and was paid for training.

Interview Question – If I was diverse???   View Answer

Negotiation Details – I was given exactly what I asked.

See What Nordstrom Employees Are Saying

Nordy Love

 Former Retail Management Intern

Pros: “This is definitely the best place to work if you need a crash course in retail. There is always something to do and you will never be bored. As an intern, it was great to have a group of…” Full Review

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