Nordstrom

  www.nordstrom.com
  www.nordstrom.com

Nordstrom Interview Questions

Updated Dec 17, 2014
Updated Dec 17, 2014
1,154 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Part Time Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    Applications are submitted via their online job portal. You then receive a phone call and will be asked basic questions about scheduling and some behavioral questions. If you move on to the next round, you will meet with the manager or assistant manager of the department for a second interview.

    Interview Questions
    • Tell me about a time when you faced a difficulty ethical decision.   Answer Question
    Accepted Offer
  2.  

    Cosmetics Counter Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    It's taken some time to see results. I applied on line, met w/the head of the cosmetics dept. and told I need to pass a phone review from talent plus.which has now, as of 3 days After meeting w Dept Head and told I was a "perfect fit", the phone call has Not taken place.

    Interview Questions
    Accepted Offer
    Easy Interview
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Nordstrom.

    Interview Details

    I recieved an email to schedule a phone interview the same day that I applied online. I scheduled a phone interview and brainstormed questions, answers, research, etc about the position. The phone interview was less than five minutes. The only questions asked concerned my availability and what department I would like to work in, and then we scheduled an interview in the store for 2 days later. The interview was very simple and brief. I then was asked to pick out different outfits for different scenarios from the department. I interviewed with the department manager- she was very friendly and laid back.

    Interview Questions
    • Why do you want to work at Nordstrom?   Answer Question
    • When is a time you went above and beyond for your manager?   Answer Question
    • What would you do if you had trouble making your sales goals, and how would you educate yourself on your department?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Commissioned Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Nordstrom.

    Interview Details

    one on one with a department manager of your choice who was hiring. A group of approx 12 of us were in one room with the managers. When directed, we went to the manager of the department we were interested in and spoke them for about 10 minutes and then switched.

    Accepted Offer
    Neutral Experience
    Easy Interview
  6.  

    Commissioned Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Nordstrom.

    Interview Details

    Very straight forward. Typical retail corporate. HR screening, Department Manager then Store Manager. Easy questions. Your hired if you portray good outgoing personality. Make sure you say you are a good sales person

    Interview Questions
    • How would you handle a very rude and unexpected customer?   Answer Question
    Accepted Offer
  7.  

    Shoe Shine Position Interview

    Anonymous Interview Candidate in Oak Brook, IL
    Anonymous Interview Candidate in Oak Brook, IL
    Application Details

    I applied online – interviewed at Nordstrom in November 2014.

    Interview Details

    The interview was fairly typical for a retail giant like nordstrom. They asked why I would like to work at nordstrom, what makes me different to other candidates, how do I handle attention based work, and so on and so forth. The manager who interviewed me was very laid back and very young, so that was pretty stress free. The only hard part of the interview was when he asked me detailed questions regarding different shoe polishes and such, I knew the differences between them, he just caught me off guard is all.

    Interview Questions
    • Out of these polishes, which is best for a low quarter gala shoe?   View Answer
    Negotiation Details
    There was no negotiation, he offered me a rate based on my previous experience and I found it fair given my duties at work.
    Accepted Offer
    Easy Interview
  8.  

    Cosmetics Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Nordstrom in November 2014.

    Interview Details

    You have to fill out their application online prior to receiving a call from their HR department. They will ask you questions like, "Why Nordstrom?," or "Name one time as a team, where you have accomplished a goal, & what did you do from there?" If they like how you've responded, they will invite you to the in-person interview.

    I went to my in-person interview within a week, & arrived a little late. I was one of the last person interviewed. Again, it was 1-on-1 with HR & the same questions were asked. Once done with the interview, you are taken oj to tje selling floor & you personally meet one of the counter managers. You are told to greet the customer & start a sale. If the customer is wary, find a way to close the sale. I was able to close the sale with ease & was told I would get a callback later that week.

    I received a callback the next day offering me a seasonal oncall position with fragrances. But the pay was generous and non-negotiable & 3% commission lightened it. However, I will probably speak to a few cosmetic managers to talk about cosmetic openings as well since I am a cosmetologist.

    Interview Questions
    • Why Nordstrom?   View Answer
    • It is nearing the end of the week & you notice you haven't reached your goal. Tell me what would you do & if you still couldn't reach your goal, what would be your initiative to prevent this next week?   View Answer
    • What is most important to you when you're on the selling floor? Tell us what & why.   Answer Question
    Negotiation Details
    There wasn't room for negotiation.
    Accepted Offer
    Easy Interview
  9.  

    Retail Sales - Women Shoes Interview

    Anonymous Interview Candidate in San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    I applied online. The process took 2 daysinterviewed at Nordstrom in November 2014.

    Interview Details

    Applied through Nordstrom's Career page on a Friday. Received an email on Monday about an open interview for Wednesday. Interviewees' met at the event room where we all waited to be called in for an individual interview. Each interviewee met with the specified department manager & the assistant manager. Total of 2 interviews. The interview was held in a small room with a bunch of other interviewees being interviewed at the same time. My interview was pretty short, but not difficult. Received a call the following day offering me the position.

    Interview Questions
    • What would you do if you did not know about a product? What do you want to work for Nordstrom/Women Shoes?   Answer Question
    Negotiation Details
    Commission-based; Did not negotiate
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 5 daysinterviewed at Nordstrom in November 2014.

    Interview Details

    I had one phone interview, which was a very brief affair and lasted approximately 3-4 minutes. I was then asked to fill in an online questionnaire. Shortly after I received a call asking me to come into the store for a "proper" interview. I then had two in-store interviews. One with the department manager, and one with the store manager. The interviewers were all very nice, friendly and seemed genuinely interested in learning more about me. All in all a very positive experience.

    Interview Questions
    • All of the questions were the ones you would usually expect for this type of positions.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Operations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 daysinterviewed at Nordstrom in November 2014.

    Interview Details

    Phone interview, then two group interviews on-site. You get a phone screen by a recruiter and then their own HR department will reach out to you and screen you further. You then get to meet a few folks that you will be working with and they will do the "real" interview of you. Then you will meet with a couple of managers if that interview goes well.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

See What Nordstrom Employees Are Saying

 Current Sales Associate in Los Angeles, CA

Pros: “They offer lots of benefits, work around your school schedule, company discount, fun atmosphere, meet lots of people, they train you constantly.” Full Review

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